1. Ben_70's Avatar
    Hi,
    I just bought a Pixel 2 XL and think there may be a glitch with Active Edge/Assistant. When I squeeze the phone with the screen off one of two things happen. First, the assistant might pop up immediately with it listening. This is perfect and how I would expect the feature to always work. Second, after a squeeze I might see my lock screen with no assistant. If I swipe up to unlock, there is the assistant on my home screen but it is not listening. This is obviously the much less desirable result. The problem is that whether I get the first or second result seems completely random. I'd say that the second result seems to happen maybe 70% of the time. Do I have a defective phone? Is this a known software glitch that Google is working on?

    Other potentially pertinent details:
    I'm on 8.1.0
    I have ambient display set to "always on" and double tap to check phone on.
    I have not set any type of security i.e. fingerprint, password, etc. as I just like the swipe to unlock option.

    If someone could try these settings and give their phone a squeeze a few times and let me know if they are getting a consistent result (and what that is) I would greatly appreciate it.
    12-27-2017 04:58 PM
  2. anon(10092459)'s Avatar
    Hi,
    I just bought a Pixel 2 XL and think there may be a glitch with Active Edge/Assistant. When I squeeze the phone with the screen off one of two things happen. First, the assistant might pop up immediately with it listening. This is perfect and how I would expect the feature to always work. Second, after a squeeze I might see my lock screen with no assistant. If I swipe up to unlock, there is the assistant on my home screen but it is not listening. This is obviously the much less desirable result. The problem is that whether I get the first or second result seems completely random. I'd say that the second result seems to happen maybe 70% of the time. Do I have a defective phone? Is this a known software glitch that Google is working on?

    Other potentially pertinent details:
    I'm on 8.1.0
    I have ambient display set to "always on" and double tap to check phone on.
    I have not set any type of security i.e. fingerprint, password, etc. as I just like the swipe to unlock option.

    If someone could try these settings and give their phone a squeeze a few times and let me know if they are getting a consistent result (and what that is) I would greatly appreciate it.
    Under settings > Security > Screen Lock, what's you automatic lock timer set for?
    12-27-2017 07:09 PM
  3. Ben_70's Avatar
    Under settings > Security > Screen Lock, what's you automatic lock timer set for?
    Sorry, I don't see anything about a lock timer under Security and Location. I have Screen Lock set to "swipe" and Lock screen preferences set to "Show all notification content."
    Note I do not use pattern, pin, pw, or fingerprint.
    12-27-2017 08:43 PM
  4. Ben_70's Avatar
    Can anyone help me out by changing their screen lock setting to "swipe" and then turning off the screen and giving the phone a squeeze? I'm just trying to figure out how active edge/assistant is supposed to work since I'm getting two different results when I squeeze my phone.
    Thanks in advance.
    12-28-2017 07:47 AM

Similar Threads

  1. Will Google Home work abroad?
    By 1adam in forum Google Home
    Replies: 2
    Last Post: 02-22-2018, 07:35 PM
  2. Intermittent Rebooting and Locking Up / Freezes - Galaxy Note 4
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 01-27-2018, 09:20 PM
  3. What was google thinking with Android Wear 2.0?
    By worldsoutro in forum Android Wear / Wear OS
    Replies: 1
    Last Post: 12-30-2017, 04:17 PM
  4. Replies: 1
    Last Post: 12-27-2017, 04:55 PM
  5. Why Twitter isn't working on Android
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 12-27-2017, 04:45 PM
LINK TO POST COPIED TO CLIPBOARD