1. Bradleykinz's Avatar
    Hi,
    I bought my pixel 2 through google by using their financing option. I was told in an email that I would be receiving a welcome letter that had all of my account details that will allow me to be able sign in to their site and I would be receiving it in 7-10 businesses days from Synchrony Bank. That email was sent late evening December 15th when I bought the phone and I have yet to receive it. Does it normally take this long to arrive?
    ,thank you!
    01-11-2018 08:21 PM
  2. droidsexy's Avatar
    Hi,
    I bought my pixel 2 through google by using their financing option. I was told in an email that I would be receiving a welcome letter that had all of my account details that will allow me to be able sign in to their site and I would be receiving it in 7-10 businesses days from Synchrony Bank. That email was sent late evening December 15th when I bought the phone and I have yet to receive it. Does it normally take this long to arrive?
    ,thank you!
    No. We did the same thing and got our letter within a week or so. I'd call Google. Do it soon. We bought our phones in the first week of December and the first payment was due January 5th.
    Tim1954 likes this.
    01-11-2018 10:43 PM
  3. Tim1954's Avatar
    Yup. As the lady said, take it up with Google...
    01-11-2018 11:26 PM
  4. andrew_ackley's Avatar
    You are surely owing a payment by now. Chat on the synchrony credit site works well if you can get your account setup.
    01-12-2018 11:15 AM
  5. Bradleykinz's Avatar
    Thanks for the replies. I ended up talking to Google and got it sorted out. Appreciate the help!
    droidsexy likes this.
    01-12-2018 08:23 PM
  6. droidsexy's Avatar
    You're welcome
    01-12-2018 09:43 PM

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