1. toy4rick's Avatar
    Hey all,

    When connected to my car, 2017 Subaru, out going and in coming call quality is great, the issue I am having is no ringer on either incoming or outgoing.

    I know a call is coming in as the music is cut and on the dash I see the caller but no ringer, same for outgoing

    P2 from Verizon
    Patched to Jan, issue started right after the update

    Thoughts?
    Rick
    01-23-2018 10:44 PM
  2. Mike Dee's Avatar
    Have you tried removing the device profile from your car and removing the car profile from your device and re-pairing?
    01-24-2018 05:45 AM
  3. atakin77's Avatar
    I have the exact same issue, no audible ring when I'm connected to my car, headphones, or an external speaker phone. I've deleted and re-paired devices and it doesn't fix it.

    I wonder if it is the phone app. Mine started doing this in December and I noticed there was an update to Google phone in mid December. Hopefully it is addressed in an update, whether it is the app or a system update.
    01-24-2018 06:10 AM
  4. hallux's Avatar
    I noticed there was an update to Google phone in mid December. Hopefully it is addressed in an update, whether it is the app or a system update.
    There is a newer version out, I have one released Jan. 12, 2018.
    01-24-2018 07:54 AM
  5. GSDer's Avatar
    There is a newer version out, I have one released Jan. 12, 2018.
    I'm still stuck with the one dated December 14, 2017. There are no updates available when I check the Google Play Store.
    Google Pixel 2 XL (Verizon) running the 013 OS build of 8.1.0 (January security updates)
    01-24-2018 06:15 PM
  6. atakin77's Avatar
    I'm still stuck with the one dated December 14, 2017. There are no updates available when I check the Google Play Store.
    Google Pixel 2 XL (Verizon) running the 013 OS build of 8.1.0 (January security updates)
    Same here for me, stuck on the version from December 14.
    01-24-2018 09:57 PM
  7. toy4rick's Avatar
    Yes, mine is still on the Dec 2017 version as well

    Rick
    01-25-2018 12:35 AM
  8. toy4rick's Avatar
    Today I uninstalled the Phone app (Dec 2017), checked the version and it was still Dec 2017 and then installed updates, still at Dec 2017

    On my way home from work, called my wife, no ringer. 10 mins later I called my brother, ringer, loud and clear. First time in weeks. Will try again tomorrow

    Rick
    01-25-2018 09:57 PM
  9. GSDer's Avatar
    That January update to the Phone app finally showed up in the Play Store.
    hallux likes this.
    01-26-2018 05:08 PM
  10. toy4rick's Avatar
    Bummer not for me

    Made another call yesterday from my car.... no ringer

    Rick
    01-27-2018 10:06 AM
  11. GSDer's Avatar
    Bummer not for me
    Yeah, I don't understand how this works. If an update is available for one person you'd think it would show up for anyone else that checks for application updates in the Google Play Store (I have automatic updates turned off).
    01-27-2018 05:10 PM
  12. hallux's Avatar
    I have another update showing now - January 26, 2018...
    01-27-2018 06:03 PM
  13. Ryan402's Avatar
    I had this problem when calling from my car via Bluetooth. What fixed it for me was when the call should've been ringing to just press my volume up button on my phone. Not sure if this will help, but it's what worked for me.
    01-27-2018 09:31 PM
  14. toy4rick's Avatar
    Hey Ryan

    You are spot on... Today I started a call from my car and indeed there is a Bluetooth volume which was nearly zero, once I increased the volume the ringer is there now

    Yes still on the Dec version of the phone app

    I'm a happy camper now

    Thank You
    Rick
    01-28-2018 02:38 PM
  15. Ryan402's Avatar
    You're welcome.
    01-30-2018 06:39 PM

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