04-02-2018 06:51 PM
40 12
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  1. firebirder's Avatar
    So a few days ago, Gmail started always showing a notification. When I open it, I noticed it showed gmail was syncing. This goes on ALL DAY. I have not changed any settings and it just started within the last few days. Honestly I haven't noticed any battery drain, but it is annoying me. And I still get normal push notifications when new emails arrive, but the syncing notification never goes away. Any ideas?
    Gmail constantly syncing-screenshot_20180202-115120.jpg
    02-02-2018 11:00 AM
  2. Almeuit's Avatar
    Do you see anything in mail settings for that? I can honestly say I have never seen that notification before.
    02-02-2018 01:55 PM
  3. BlackBerry Guy's Avatar
    Yup I noticed the same thing. Seems to have come with the latest update a few days ago.
    02-02-2018 01:56 PM
  4. GSDer's Avatar
    Seems to have come with the latest update a few days ago.
    What specific version of Gmail is causing this?
    I'm on the version in the attached screenshot and I'm not seeing that issue.
    02-02-2018 03:35 PM
  5. BlackBerry Guy's Avatar
    What specific version of Gmail is causing this?
    I'm on the version in the attached screenshot and I'm not seeing that issue.https://uploads.tapatalk-cdn.com/201...902ecf8b45.jpg
    I have the same version as you.
    02-02-2018 05:30 PM
  6. firebirder's Avatar
    Yup, same version.
    @Almeuit, I've looked all through the settings and can't see anything obvious. I noticed the option to automatically download attachments was checked, unchecked that but no change.

    Yesterday I noticed I was unable to download an attachment from my work email. Well, dunno that I was unable, it just never progressed in the download.

    I'm curious if doing a factory reset with fix everything, but it's such a pain in the a..
    02-03-2018 11:59 AM
  7. GSDer's Avatar
    Any ideas?
    I noticed in your original screenshot that you didn't have a cellular connection, just a WiFi connection. Does the behavior change if you turn cellular data on?
    02-03-2018 03:40 PM
  8. N4Newbie's Avatar
    I am running the same version as above and not seeing any unusual activity.

    Suggestion: Settings -> Apps & notifications -> GMail -> Force Stop -> Storage -> Clear cache.

    See if that has any impact.
    02-03-2018 05:15 PM
  9. firebirder's Avatar
    @GSDer, it is the same on wifi and cellular.
    @N4Newbie, just tried it, will let you know.
    02-03-2018 07:42 PM
  10. firebirder's Avatar
    Forced stopped and cleared the cache, after I rebooted, same thing. Suppose it could be temporary, but we'll see.
    02-03-2018 07:54 PM
  11. sebcom's Avatar
    Hello,

    Same issue here in France, syncing all day long. I cleaned and reinstalled and problem came back after setting back my office exchange account (no issue with the Google phone account).

    And I also lost access to attachments.

    GMail version 8.1.7.183725757.release
    Android 8.0.0 (Oxygen 5.0.1)

    Best,
    Sébastien.
    02-04-2018 04:18 AM
  12. Mihto's Avatar
    Same issue here. It definitely seems related to the latest update and I think also related to having push settings enabled for email accounts. The latest update is designed to provide notifications of apps running in the background and I think gmail hasn't been given an exception.
    02-04-2018 05:55 AM
  13. sixty_four's Avatar
    I haven't had this problem but it looks like it's happening for multiple users here. Everyone affected should use the "send feedback" feature of Gmail to let Google know there is a problem.
    02-04-2018 07:54 AM
  14. sebcom's Avatar
    Done via app and also Play Store page for GMail, waiting for an update patch I hope.
    sixty_four likes this.
    02-04-2018 02:52 PM
  15. mwboost's Avatar
    Mine did that the other day but for only a few minutes or so. Hasn't done it since.
    02-04-2018 10:22 PM
  16. firebirder's Avatar
    Hoping the new update fixes this, anyone have it yet?
    02-06-2018 10:13 AM
  17. vdgst's Avatar
    And I also lost access to attachments.
    https://issuetracker.google.com/issues/73050482
    02-08-2018 12:44 PM
  18. KWKSLVR's Avatar
    You cleared cache but did you clear gmail app data too? Try force stopping gmail, clear app cache and app data then restart. Also check your sync settings. Sometimes moving the slider for Gmail Sync off, then on again will fix it.
    02-08-2018 01:24 PM
  19. sebcom's Avatar
    You cleared cache but did you clear gmail app data too? Try force stopping gmail, clear app cache and app data then restart. Also check your sync settings. Sometimes moving the slider for Gmail Sync off, then on again will fix it.
    Yes, yes, yes. I also cleared Android cache. Then I simply did a full factory reset last Saturday prior to discover that we were thousands of people impacted (I first thought it was faulty cumulative updates on OS).

    Mihto gave a very interesting explanation, I believe he said right.
    02-08-2018 01:36 PM
  20. mwboost's Avatar
    My 2XL has been doing it lately. It all of a sudden did it constantly when I tried to send pics. After that the syncing didn't go away. So I've gone to blue mail for now.
    02-09-2018 12:21 AM
  21. firebirder's Avatar
    @sebcom, didthe factory reset fix it? The constant notification is annoying, but the inability now to download attachments from my work email is the biggest problem. How can google not have fixed this already?!Don't wanna leave the google apps, but getting close.
    02-09-2018 11:11 AM
  22. sebcom's Avatar
    @sebcom, didthe factory reset fix it?
    No, it did not solved anything. Still waiting an update correcting those two bugs.
    02-09-2018 02:03 PM
  23. GSDer's Avatar
    the inability now to download attachments from my work email is the biggest problem.
    What kind of attachments are they? I get spreadsheets nearly every day and have no issues downloading those files.
    What email service does your work use?
    02-09-2018 05:01 PM
  24. firebirder's Avatar
    The attachments I can't download are Word documents. My work uses GroupWise email. Never had a problem until a few weeks ago. Just annoying it hasn't been fixed yet.
    02-10-2018 12:45 PM
  25. BlackBerry Guy's Avatar
    I've updated to a newer version of Gmail and it seems to have fixed the problem.
    02-10-2018 07:01 PM
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