I have always gotten a USB device error when pluggiung in my Pixel 2 XL but it would alwyas then kick on Android Auto. Yesterday that stopeed working. I called Crutchfield and there was an update for my Kenwood ddx6407s head unit. So I updated my radio and now get device not supported.
The p hone recognizes that its plugged in and wants the head unit to be activated, but android auto does not show up.
I have done everything:
Tried multiple cables
deleted and reinstalled the app
reset the head unit
updated the firmware on the head unit
Finally Crutchfield asked what phone I was using, I laughed and said a Pixel 2 XL, the guy on the phone said sorry, there is a known issue that the Pixel 2 does not play well with Android Auto....WTF he is joking right?
Nope went to Pixel support and was told the same thing.....
So let me get this straight, Android Auto is made by Google and so is the Pixel 2 XL and the guy from Crutchfield tells me I should have brought a Samsung or iPhone.
Talk about a poor client experience, as I type this on a Pixelbook. Somy 700 dollars I wasted on the head unit should have been spent on a different phone. Heck I plugged in my old Verizon Droid Turbo and Android Auto started right up.....How does this happen? I think this may have been the hair that broke the camel's back. I am so disappointed and the Google support was so unhelpful with the comment of "maybe there will be a fix in the upcoming release". Your not a start up like Essential with camera problems, you are a huge corporation that has dropped the ball. Why are there not more people making a fuss about this?
The p hone recognizes that its plugged in and wants the head unit to be activated, but android auto does not show up.
I have done everything:
Tried multiple cables
deleted and reinstalled the app
reset the head unit
updated the firmware on the head unit
Finally Crutchfield asked what phone I was using, I laughed and said a Pixel 2 XL, the guy on the phone said sorry, there is a known issue that the Pixel 2 does not play well with Android Auto....WTF he is joking right?
Nope went to Pixel support and was told the same thing.....
So let me get this straight, Android Auto is made by Google and so is the Pixel 2 XL and the guy from Crutchfield tells me I should have brought a Samsung or iPhone.
Talk about a poor client experience, as I type this on a Pixelbook. Somy 700 dollars I wasted on the head unit should have been spent on a different phone. Heck I plugged in my old Verizon Droid Turbo and Android Auto started right up.....How does this happen? I think this may have been the hair that broke the camel's back. I am so disappointed and the Google support was so unhelpful with the comment of "maybe there will be a fix in the upcoming release". Your not a start up like Essential with camera problems, you are a huge corporation that has dropped the ball. Why are there not more people making a fuss about this?