Help! Contacts not showing names on text messages after replacement from Google

[OUGrad05]

Google sent me my 4th phone via replacement today, Pixel 2XL. Unlike past exchanges, something is up with my contacts.

When pulling the messages app up, I have 95% phone numbers and 5% names. Weirdly clicking on a number it will then tell you the person's name but I can't just see the names from the messages screen.

I have turned off sync and re-enabled, I've also checked other contacts settings. First time I've had this issue and been unable to solve it.

Any tips? It's on Android 9, I feel like maybe I'm just missing something? This is a major PITA but all contacts show under contacts so I can work around it, but surely there's a way to fix it.

 

[GSDer]

Did you copy the data from the old phone directly, use a Google backup or setup as New?
If it's a big deal I'd suggest a Factory Reset and setup as New (you'll still get your contacts from your Google account).

 

[OUGrad05]

Did you copy the data from the old phone directly, use a Google backup or setup as New?
If it's a big deal I'd suggest a Factory Reset and setup as New (you'll still get your contacts from your Google account).

It's a brand new phone why would I need to do a reset again?

It followed the Google transfer instructions as I have done on the prior three pieces of ****

 

[usedtolovephones]

Long press messages app. Select app information. Select permissions. Give the app permission to access your contacts.

 

[OUGrad05]

That's already on. I disabled and re-enabled. To no avail.

 

[OUGrad05]

Caved and called google Tech Support. Some sort of bug with copying info over, and the country code getting dropped on the transfer, after a lot of troubleshooting, I removed my google accounts from the phone, restarted, added my google account back and that solved it.

 

[GSDer]

It's a brand new phone why would I need to do a reset again?
It followed the Google transfer instructions as I have done on the prior three pieces of ****

Because it was possible that something went wrong during the transfer process.
And it turns out from your final post that's exactly what happened. Hmm, go figure...

 

[OUGrad05]

Because it was possible that something went wrong during the transfer process.
And it turns out from your final post that's exactly what happened. Hmm, go figure...

Glad I didn't have to go that route but appreciate the suggestion.