1. Android Central Question's Avatar
    So I was just watching a video on my Pixel 2 with a pretty full battery. Suddenly it froze so I held down the power button. Since then, the screen has been totally black. I've tried doing the reset with the Power and Volume down buttons. Also tried doing it with just the Power button. Also tried charging it. When I plugged it into the computer via the USB-C cord, the computer makes noise to indicate that something is plugged in. When I hold down the Power or Power and Volume down button, computer also make noise like something is powering on/off.
    03-21-2019 01:19 AM
  2. Quang Vo1's Avatar
    So I was just watching a video on my Pixel 2 with a pretty full battery. Suddenly it froze so I held down the power button. Since then, the screen has been totally black. There is no light indicator.

    I've tried doing the reset with the Power and Volume down buttons. Also tried doing it with just the Power button. Also tried charging it. When I plugged it into the computer via the USB-C cord, the computer makes noise to indicate that something is plugged in. When I hold down the Power or Power and Volume down button, computer also make noise like something is powering on/off.
    03-21-2019 01:49 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! How long are you holding the Power button for? Keep it pressed for about 20 seconds to see if anything happens. If nothing happens, wait a few seconds, and then do it again. If still nothing happens, then the battery or the motherboard might have failed. If you got the phone directly from Google, it should still be under warranty.
    03-21-2019 01:53 AM
  4. B. Diddy's Avatar
    I merged your duplicate threads.
    03-21-2019 01:55 AM
  5. Quang Vo1's Avatar
    Hi I've tried holding onto the buttons as long as 30 seconds or more. Bought it second hand off Craigslist so no Google warranty.
    03-21-2019 09:04 AM
  6. GSDer's Avatar
    It certainly sounds like the device is powered on but for some reason the screen is dark. Hold the Power button for a minute or two if necessary, then release it for 10 seconds or so and then try turning it on normally. If that doesn't work you may have to wait for the battery to run down and the phone to shut off that way.
    03-21-2019 09:28 AM
  7. B. Diddy's Avatar
    Is this how you tried to get to Recovery Mode? https://www.hardreset.info/devices/g.../first-method/
    03-21-2019 10:11 AM

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