1. jaybotinc's Avatar
    Lately it just sits there whenever I try to look for something. Normally I would just delete an app and reload it. But I can't do that with chrome. What is the equivalent to that other than resetting my entire phone (yikes).

    PS: fwiw, I have no time to root my phone or whatever. As much as I would love to be able to do this kind of Android voodoo, it's just not an option for me.
    08-23-2019 08:43 AM
  2. can3gxw's Avatar
    Depending on your version of Android, the steps may be slightly different:

    Go to APPS
    Find Chrome
    Tap the three dots at the top right
    "Uninstall Updates"

    If you don't have the three dots, tap on "disable". Android will whine about "oh disabling will cause problems" - OK
    It should then ask if you want to remove all updates. Tap "yes" or "ok"

    Chrome will revert to factory settings. Then you can go to the Play store and reinstall the latest version.

    You can also try deleting the cache and data (from the APPS > Chrome screen)
    - Tap "storage"
    - Tap "Clear cache"
    - Tap "Clear data"

    One of these should fix your problem.
    jaybotinc and B. Diddy like this.
    08-23-2019 11:58 AM
  3. jaybotinc's Avatar
    Depending on your version of Android, the steps may be slightly different:

    Go to APPS
    Find Chrome
    Tap the three dots at the top right
    "Uninstall Updates"

    If you don't have the three dots, tap on "disable". Android will whine about "oh disabling will cause problems" - OK
    It should then ask if you want to remove all updates. Tap "yes" or "ok"

    Chrome will revert to factory settings. Then you can go to the Play store and reinstall the latest version.

    You can also try deleting the cache and data (from the APPS > Chrome screen)
    - Tap "storage"
    - Tap "Clear cache"
    - Tap "Clear data"

    One of these should fix your problem.
    1st one did the trick. Thanks!
    B. Diddy likes this.
    08-23-2019 01:57 PM

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