My phone is not ringing?

[randyjaco]

A couple of months ago I got a replacement phone (Pixel 2xl). The phone seldom rings when people call. I just get voicemails. My wife thinks that I am just ducking her calls. Otherwise, the phone works fine.
Is there a solution to this problem? I have checked all my settings. I did the Bluetooth on and off trick. These fixes last a day or two, but shortly it's back to no ringing
Thanks
Randy

 

[mustang7757]

A couple of months ago I got a replacement phone (Pixel 2xl). The phone seldom rings when people call. I just get voicemails. My wife thinks that I am just ducking her calls. Otherwise, the phone works fine.
Is there a solution to this problem? I have checked all my settings. I did the Bluetooth on and off trick. These fixes last a day or two, but shortly it's back to no ringing
Thanks
Randy

You don't have DND on or digital well being on?

 

[B. Diddy]

Just to be sure -- the ringer volume slider is all the way up?

Does the problem also happen in Safe Mode? https://support.google.com/pixelphone/answer/2852139?hl=en

 

[Morty2264]

If nothing else works, I'd contact Google and ask for another replacement.

 

[randyjaco]

Thanks for the responses. The slider is up to max. I have removed it from DND, but before it was set from 10 pm to 6 am. Digital Well-being is off. I never use it. The aggravating thing is that I will make changes and it will ring properly for a while, but a day or two later, it will stop ringing again.
Randy

 

[Morty2264]

Thanks for the responses. The slider is up to max. I have removed it from DND, but before it was set from 10 pm to 6 am. Digital Well-being is off. I never use it. The aggravating thing is that I will make changes and it will ring properly for a while, but a day or two later, it will stop ringing again.
Randy

Did you try booting it into Safe Mode as well?

 

[randyjaco]

Well, it seems to be working now
Thanks for all the responses

 

[J Dubbs]

Well, it seems to be working now
Thanks for all the responses

As a last ditch effort if it continues giving you problems, I would factory reset it without restoring anything, and if it works fine you'll know it was something you installed, if it keeps giving you problems you'll know the phone is defective ;-)

 

[Morty2264]

Well, it seems to be working now
Thanks for all the responses

Is it still working for you now, OP?

 

[randyjaco]

Yes

 

[Morty2264]

Yes

That's awesome!