1. randyjaco's Avatar
    I recently signed up for Google's Advanced Security and just received my Titan YT1 (type C) security key. I can't figure out how to get the dam thing to work. The instructions are minimal. There are no videos on the Type C and Google or Titan aren't responding. Can anyone help me out?
    03-27-2020 06:12 AM
  2. Phil Nickinson's Avatar
    Sure there are. ...



    And then you follow the instructions here.
    03-27-2020 06:51 AM
  3. randyjaco's Avatar
    Sure there are. ...



    And then you follow the instructions here.
    Thanks, Phil, but I have already viewed that video and 2 others like it. Those instructions do not work for the USB type C device. I have found no videos for the type C and I am getting no response from Google or Titan.
    03-27-2020 06:27 PM
  4. randyjaco's Avatar
    The C looks like this and doesn't have Bluetooth, cords, spare key, etcTitan Security Key?-img_20200327_182823.jpg
    03-27-2020 06:33 PM
  5. randyjaco's Avatar
    I recently signed up for Google's Advanced Security and just received my Titan YT1 (USB type C) security key. I can't figure out how to get the dam thing to work. The instructions are minimal. There are no videos on the Type C and Google or Titan aren't responding. Yes, they're videos and instructions for other models, but those don't work for the USB type C. Can anyone help me out?
    03-28-2020 01:39 PM
  6. randyjaco's Avatar
    It looks like this
    Attached Thumbnails Titan Security Key?-img_20200327_182823.jpg  
    03-28-2020 01:42 PM
  7. Galactic Zoo's Avatar
    03-28-2020 01:50 PM
  8. mustang7757's Avatar
    [Merged same topic threads]
    03-28-2020 01:57 PM
  9. randyjaco's Avatar
    Been there, done that. Still no solution or contact with a human from Google or Titan. Terrible customer support!!!
    Now I am blocked from my Google account and Gmail.
    03-31-2020 02:20 PM

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