GoodRx problem.[Resolved]

IMANUT46

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This is not specific to pixel 3 but I'm wondering if anyone out there that uses GoodRx, what happened to the drug information screen describing side effects etc. GoodRx claims it's still there but I can't find it. Their support is terrible. Thanks.
 

B. Diddy

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I installed the app to test. When you search for a drug and see all of the prices, scroll all the way down to the Drug Info section.
 

IMANUT46

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When I scroll down, there is no drug info section, only SEARCH , HOME, SETTINGS. What am I missing. BTW thanks for taking the time to help
 

B. Diddy

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Ok, so what happens if you swipe up on the screen to scroll down? Does it only give you 3 possible locations to purchase from? I doubt that -- keep scrolling down.
 

IMANUT46

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I tried your suggestion to keep scrolling. It still didn't work. Knowing that you have been 100% accurate in the past, I rechecked all of the settings. I found that only one of the 3 permissions were enabled. I enabled them but on the next try, it still didn't work. Thinking that perhaps the new settings wouldn't take effect until a reboot, I restarted. To my amazement, it now works. You did it once again and I appreciate it. Thanks again.
 

B. Diddy

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Great! Still a bit odd that it wouldn't scroll at first. There might have been some glitchy data in the app that was reset when you rebooted.
 

BergerKing

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Sometimes a reboot alone will fix the issue with an app. Computers get oddball glitches that only a a reboot/hard reset is the simplest solution to check out first.

[Added a mention in the title that the problem was resolved, in case anyone else is searching for the same problem.]
 

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