1. IMANUT46's Avatar
    This is not specific to pixel 3 but I'm wondering if anyone out there that uses GoodRx, what happened to the drug information screen describing side effects etc. GoodRx claims it's still there but I can't find it. Their support is terrible. Thanks.
    07-11-2020 01:40 PM
  2. Mike Dee's Avatar
    If you want to get more attention to your question, consider posting in an area more suited to your topic
    07-11-2020 02:06 PM
  3. B. Diddy's Avatar
    I installed the app to test. When you search for a drug and see all of the prices, scroll all the way down to the Drug Info section.
    tube517 likes this.
    07-11-2020 02:26 PM
  4. IMANUT46's Avatar
    When I scroll down, there is no drug info section, only SEARCH , HOME, SETTINGS. What am I missing. BTW thanks for taking the time to help
    07-11-2020 04:45 PM
  5. tube517's Avatar
    I use the app and I wanted to look and help and now the app won't open. Lol
    07-11-2020 05:03 PM
  6. B. Diddy's Avatar
    When I scroll down, there is no drug info section, only SEARCH , HOME, SETTINGS. What am I missing. BTW thanks for taking the time to help
    Search for Lipitor, then show us a screenshot after scrolling down.
    07-11-2020 05:59 PM
  7. IMANUT46's Avatar
    See screenshot
    Attached Thumbnails GoodRx problem.[Resolved]-21685.jpg  
    07-11-2020 07:37 PM
  8. B. Diddy's Avatar
    Ok, so what happens if you swipe up on the screen to scroll down? Does it only give you 3 possible locations to purchase from? I doubt that -- keep scrolling down.
    07-11-2020 10:43 PM
  9. IMANUT46's Avatar
    I tried your suggestion to keep scrolling. It still didn't work. Knowing that you have been 100% accurate in the past, I rechecked all of the settings. I found that only one of the 3 permissions were enabled. I enabled them but on the next try, it still didn't work. Thinking that perhaps the new settings wouldn't take effect until a reboot, I restarted. To my amazement, it now works. You did it once again and I appreciate it. Thanks again.
    aximtreo and B. Diddy like this.
    07-12-2020 06:02 AM
  10. B. Diddy's Avatar
    Great! Still a bit odd that it wouldn't scroll at first. There might have been some glitchy data in the app that was reset when you rebooted.
    BergerKing likes this.
    07-12-2020 11:03 AM
  11. BergerKing's Avatar
    Sometimes a reboot alone will fix the issue with an app. Computers get oddball glitches that only a a reboot/hard reset is the simplest solution to check out first.

    [Added a mention in the title that the problem was resolved, in case anyone else is searching for the same problem.]
    B. Diddy likes this.
    07-12-2020 11:51 AM
  12. IMANUT46's Avatar
    Good idea.
    BergerKing likes this.
    07-12-2020 12:06 PM

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