1. IMANUT46's Avatar
    I've been using Textra for a long time now and photos sent by text message has always sent the photos to my Google Photos gallery automatically. I rechecked the settings. I've even tried to manually save them to the gallery and tried to use SHARE to send them to Google Photos. No matter what I do, I can't get them to Google Photos. What do you think could be going on. Thanks.
    11-26-2020 06:36 PM
  2. B. Diddy's Avatar
    If the downloaded photos aren't being saved to a directory that's set to back up automatically to Google Photos, then they won't show up in your main Photos feed. Open Photos, tap Library at the lower right, then View All next to Photos On Device. Can you see a folder there with the downloaded photos? If so, then see if there's a cloud with a line through it. If so, open the folder, then turn on the Back Up & Sync toggle, and once the photos are backed up to your Google Photos, they will show up in your main Photos feed.

    If you don't want to back them up, then just look at the photos in that Photos On Device section.
    11-26-2020 07:10 PM
  3. IMANUT46's Avatar
    Thanks. Looks like I have a fair amount of work to do. I'll work on this tomorrow.
    11-26-2020 09:19 PM
  4. IMANUT46's Avatar
    I want to thank you for taking the time to help me on Thanksgiving Day. You are the best.

    Your photo suggestion worked. I don't know what happened yesterday, but I will wait for another text with a photo to see if it still works.
    And again, thanks for expert advice. As an aside, Textra support, in 3 emails, is still grappling with the problem. Your advice wasn't suggested. Thanks again.
    B. Diddy and TwitchyPuppy like this.
    11-27-2020 06:53 AM

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