Can't unlock my pixel 3

  • Thread starter Android Central Question
  • Start date
A

Android Central Question

Hello,

I have a spare pixel 3 and has been inactive for about half a year.

Today when I try to login to it shows me the password was not correct.

I tried like 15 times and no luck.

So I watched a youtube video which shows me how to factory reset my pixel.

And after reseting it, I can see a "lock" icon on the top left of the setup screen.

I look it up on the internet, and I guess it's the factory reset protect icon.

I have access to my google account and I can see the Pixel 3 phone under my google device.

But I could not unlock or erase the account since the Pixel 3 could not connect to the internet (I tried both WiFi and cellular, and I think it is due to the system timestamp is reset or too old)

I tried to find online chat to someone from Google but failed.

Any help would be appreciated!