1. Android Central Question's Avatar
    Hello,

    I have a spare pixel 3 and has been inactive for about half a year.

    Today when I try to login to it shows me the password was not correct.

    I tried like 15 times and no luck.

    So I watched a youtube video which shows me how to factory reset my pixel.

    And after reseting it, I can see a "lock" icon on the top left of the setup screen.

    I look it up on the internet, and I guess it's the factory reset protect icon.

    I have access to my google account and I can see the Pixel 3 phone under my google device.

    But I could not unlock or erase the account since the Pixel 3 could not connect to the internet (I tried both WiFi and cellular, and I think it is due to the system timestamp is reset or too old)

    I tried to find online chat to someone from Google but failed.

    Any help would be appreciated!
    01-14-2021 09:48 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! After the reset, it didn't ask again for your Google account/password? Where are you stuck now?

    I moved this to the Pixel 3 forum for more specific traffic.

    Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/as...community.html
    01-14-2021 10:04 AM

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