1. ddiehl's Avatar
    Got my pixel stand today and have a couple questions.

    When I place the phone on the stand while the screen is on instead of displaying the 'assist' screen: (photo for reference only)

    Pixel Stand Question/Help.-google-pixel-stand-wireless-pixel-3-xl-1.jpg

    the display goes to sleep and displays the screen saver - which in my case is just the clock.

    Only when the phone is in the Always On Display state: (photo for reference only)

    Pixel Stand Question/Help.-nexus-6p-always-display-976x1024.jpg

    does it show the 'Assist' screen. Is there a setting somewhere so that any time I place the phone (regardless of it's state) on the Stand it defaults to the 'Assist' screen?

    Secondly when I'm playing music it displays the song info, but after several tracks it reverts back to the 'Assist' screen.. Is that normal?

    Thanks!
    11-08-2018 07:28 PM
  2. HyperM3's Avatar
    I found that you need to lock the screen before putting it on the stand. If you put it on the stand while its unlocked, it goes into screensaver mode and none of the dock features work. I have also noticed that if the phone isnt directly center of the dock, it might go in and out of dock mode.
    11-13-2018 10:06 AM

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