11-29-2018 02:08 PM
56 123
tools
  1. mustang7757's Avatar
    They shipped it out today, can't wait to get it back, been 5 days was using my pix 2xl but I miss the 3 and it has 2 stands waiting for it😊 shout out to Google customer service
    DMP89145 likes this.
    11-27-2018 09:15 PM
  2. billchat's Avatar
    Good luck with the replacement. I have a Stand and am happy with it. I have a P2 in waiting should my P3 decide to screw up like the 3XL did with the power button issue.
    mustang7757 likes this.
    11-27-2018 09:27 PM
  3. mustang7757's Avatar
    Good luck with the replacement. I have a Stand and am happy with it. I have a P2 in waiting should my P3 decide to screw up like the 3XL did with the power button issue.
    Thank you Bill
    billchat likes this.
    11-27-2018 09:28 PM
  4. Kevin_G_Sanchez's Avatar
    Hopefully since it just released, that they don't send you a refurbished one.
    11-27-2018 09:48 PM
  5. mustang7757's Avatar
    Hopefully since it just released, that they don't send you a refurbished one.
    I would think it's too new to have refurbished, but if they do I dont mind as long as everything works as intended.
    11-27-2018 09:51 PM
  6. Mike Dee's Avatar
    I would think it's too new to have refurbished, but if they do I dont mind as long as everything works as intended.
    Based on last year's Pixel RMAs I didn't hear of anyone getting a refurbished from Google until several months after purchase
    mustang7757 likes this.
    11-27-2018 09:56 PM
  7. mustang7757's Avatar
    Based on last year's Pixel RMAs I didn't hear of anyone getting a refurbished from Google until several months after purchase
    That's good to know, first time having experience with Google customer service and I'm liking it , the other is iPhone been good to me also fixing cracked screens my fault well kids lol multiple times with no insurance
    11-27-2018 10:03 PM
  8. DMP89145's Avatar
    They shipped it out today,
    Damn nice. When are you expecting the replacement?
    mustang7757 likes this.
    11-27-2018 10:29 PM
  9. mustang7757's Avatar
    Damn nice. When are you expecting the replacement?
    Thank you ))
    They sent notification about couple hours ago the shipped it so I'm thinking Friday or Saturday if FedEx ships Saturday if not Monday , I haven't tracked it yet giving it into tomorrow
    DMP89145 likes this.
    11-27-2018 10:34 PM
  10. mustang7757's Avatar
    Based on last year's Pixel RMAs I didn't hear of anyone getting a refurbished from Google until several months after purchase
    Mike question does it come in a box again? Or just phone?
    11-27-2018 10:35 PM
  11. Almeuit's Avatar
    Why the replacement?
    11-28-2018 12:44 AM
  12. mustang7757's Avatar
    Why the replacement?
    I had my Att sim from beginning then decided to swap out to my tmobile then back to my att didn't pick up my att sim anymore so only my tmobile sim it was reading then that stopped shortly after .
    11-28-2018 12:59 AM
  13. Almeuit's Avatar
    I had my Att sim from beginning then decided to swap out to my tmobile then back to my att didn't pick up my att sim anymore so only my tmobile sim it was reading then that stopped shortly after .
    Ah kk
    mustang7757 likes this.
    11-28-2018 01:55 AM
  14. Mike Dee's Avatar
    Mike question does it come in a box again? Or just phone?
    New replacement phones come in a retail box with all accessories. I've heard some people don't return the charger but not sure if that can cause issues. I'm not sure about refurb packaging. Whoever you dealt with should have been able to tell you what you're getting.....new or refurb
    mustang7757 likes this.
    11-28-2018 05:14 AM
  15. cactuspete23's Avatar
    Wondering if that was a Sim Slot issue, OR a Firmware issue?
    11-28-2018 06:10 AM
  16. mustang7757's Avatar
    New replacement phones come in a retail box with all accessories. I've heard some people don't return the charger but not sure if that can cause issues. I'm not sure about refurb packaging. Whoever you dealt with should have been able to tell you what you're getting.....new or refurb
    I talked to chat support, the instructions they sent said just the phone no accessory to keep them .
    radgatt likes this.
    11-28-2018 07:49 AM
  17. mustang7757's Avatar
    Wondering if that was a Sim Slot issue, OR a Firmware issue?
    Good question, I tried all the steps I could think of including factory reset and didn't help .
    11-28-2018 07:50 AM
  18. Kevin_G_Sanchez's Avatar
    Correct, if they send a new phone, it should be in a retail box with all accessories.

    If it's a refurbished phone, it'll come in a special thin Pixel advertised box with just the phone and SIM card tool.
    mustang7757 likes this.
    11-28-2018 08:18 AM
  19. MikeC01's Avatar
    Just did a replacement on my wife's phone as the camera stopped working. They sent us a brand new replacement in the retail box with all the accessories. I sent all the accessories back with the broken phone.
    mustang7757 likes this.
    11-28-2018 10:06 AM
  20. mustang7757's Avatar
    I like to see what they will send me since I didn't return accessories or box ..
    11-28-2018 10:08 AM
  21. lambertjd's Avatar
    I like to see what they will send me since I didn't return accessories or box ..
    I got my 3 XL RMA replacement on Monday and kept all the original accessories as they said to do. I received a brand new 3 XL in a retail box with all the accessories. Very pleased with Google making it a super easy experience.
    mustang7757 likes this.
    11-28-2018 10:51 AM
  22. mustang7757's Avatar
    I got my 3 XL RMA replacement on Monday and kept all the original accessories as they said to do. I received a brand new 3 XL in a retail box with all the accessories. Very pleased with Google making it a super easy experience.
    That's good news , yeah first time experience with Google customer service I like the experience so far
    11-28-2018 11:05 AM
  23. recDNA's Avatar
    That's good news , yeah first time experience with Google customer service I like the experience so far
    Is the Pixel 3 your favorite device?
    mustang7757 likes this.
    11-28-2018 11:12 AM
  24. mustang7757's Avatar
    Is the Pixel 3 your favorite device?
    3 favorite I have , the iPhone x ,note 9,pix3 I have them with me all the time with Sims in them . The rest of my phone's are bonus
    recDNA likes this.
    11-28-2018 11:18 AM
  25. recDNA's Avatar
    3 favorite I have , the iPhone x ,note 9,pix3 I have them with me all the time with Sims in them . The rest of my phone's are bonus
    You need an XS max pronto!
    mustang7757 likes this.
    11-28-2018 11:20 AM
56 123

Similar Threads

  1. Why my messages womt send but can recieve from that number
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 11-28-2018, 03:16 PM
  2. Why does my zte z3001s keep saying "launcher3 keeps stopping"
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-28-2018, 01:59 AM
  3. Why do I keep getting the message on my new S9 - "Samsung Galaxy has stopped"!
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-28-2018, 01:51 AM
  4. Why isnt my sound system working?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-27-2018, 06:24 PM
LINK TO POST COPIED TO CLIPBOARD