1. rimz808's Avatar
    I think it may be a bug, but wanted to confirm with others with a pixel 3. I noticed that I was unable to use "ok Google" voice command from the lock/unlock screen. After I check the voice assistant setting, I could not tongle the on off switch to turn the feature on. This happens when I switch users. If I switch user, and switch back to my main user, ok Google turns off and the only way to turn the switch back on is to restart the phone.

    Is this a bug that I need to report to Google? Can others try it on theirs and confirm my findings?
    12-05-2018 08:34 PM
  2. digitalbreak's Avatar
    When you switch user, you have changed the Google Assistant account too. That means, its probably not recognizing your voice due to Voice Match? Not sure, but does OK Google work when you switch to your account?
    Almeuit likes this.
    12-05-2018 10:38 PM
  3. Almeuit's Avatar
    When you switch user, you have changed the Google Assistant account too. That means, its probably not recognizing your voice due to Voice Match? Not sure, but does OK Google work when you switch to your account?
    This is what I am thinking.
    12-05-2018 10:41 PM
  4. rimz808's Avatar
    So when I switch to the other is account, I don't have Google voice assistant activated. But, when I switch back to my main account, Google assistant is turned off, even though it was on before I switched accounts and cannot turn it back on unless I restart my phone.
    12-06-2018 12:49 AM
  5. Almeuit's Avatar
    So when I switch to the other is account, I don't have Google voice assistant activated. But, when I switch back to my main account, Google assistant is turned off, even though it was on before I switched accounts and cannot turn it back on unless I restart my phone.
    Sounds like a bug.
    12-06-2018 12:52 AM
  6. rimz808's Avatar
    Sounds like a bug.
    Does it happen for you too?
    12-06-2018 02:57 AM
  7. puch96's Avatar
    For me, and others that reported this, OK Google stopped working even with single account setup. I think Google app update broke something.
    12-06-2018 08:17 AM
  8. Mike Dee's Avatar
    Mine was working consistently last week but now it works regardless of account
    12-06-2018 08:29 AM
  9. puch96's Avatar
    I can't still get my google assistant to activate with OK Google hotword. I tried uninstalling Google app, then did update, but still no go. I even tried re-training voice, but no go.
    Anyone else having issues with "OK Google".?
    12-12-2018 10:03 AM
  10. puch96's Avatar
    ummm. ok. I did restart the phone and now it's working.
    12-12-2018 11:36 AM
  11. rimz808's Avatar
    I can't still get my google assistant to activate with OK Google hotword. I tried uninstalling Google app, then did update, but still no go. I even tried re-training voice, but no go.
    Anyone else having issues with "OK Google".?
    I've been having similar, intermittent issues with OK google as well. Restarting does solve it, but it would then stop working after some time. I had thought it had to do with me using Nova launcher and not having the Ok google hot word turned on in nova setting. What launcher as you using?
    12-12-2018 07:16 PM
  12. puch96's Avatar
    Everything is stock.
    I've been having similar, intermittent issues with OK google as well. Restarting does solve it, but it would then stop working after some time. I had thought it had to do with me using Nova launcher and not having the Ok google hot word turned on in nova setting. What launcher as you using?
    12-12-2018 07:30 PM

Similar Threads

  1. Replies: 5
    Last Post: 01-18-2019, 06:02 PM
  2. Extension # for calls to a Business
    By chrispmoto in forum General Help and How To
    Replies: 3
    Last Post: 12-06-2018, 06:43 AM
  3. Replies: 0
    Last Post: 12-05-2018, 07:40 PM
  4. Extension # for calls to a Business
    By chrispmoto in forum Android Apps
    Replies: 0
    Last Post: 12-05-2018, 07:13 PM
  5. My S7 went back to factory settings
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 12-05-2018, 06:52 PM
LINK TO POST COPIED TO CLIPBOARD