1. sam00's Avatar
    I use double tap to wake all day everyday and noticed it just stops working the screen doesn't wake. I thought maybe I am double tapping to slow or fast but tried every combination. What I noticed if I put my hand over the top sensors then release it starts working again. This to me means the proximity sensor is faulty but the AOD is still on. I contacted Google and they sent me a new replacement phone. On the new phone I did a brand new setup not a restore it worked fine for a few days and now it has started again. Double tap to wake just stops working. Any one else experience this?
    12-26-2018 02:50 PM
  2. 18t's Avatar
    Are you using a case or screen protector? Does this happen when your phone is fully charged?
    12-26-2018 02:58 PM
  3. sam00's Avatar
    No case or screen protector. Can happen at any battery level.
    12-26-2018 03:00 PM
  4. jabaa's Avatar
    I've noticed double tap to wake sometimes does not work but it's intermittent. Eventually it works, or the next time I try it works, etc. Kind of frustrating even still though.
    sam00 likes this.
    12-26-2018 04:59 PM
  5. Martin_F's Avatar
    I've noticed double tap to wake sometimes does not work but it's intermittent. Eventually it works, or the next time I try it works, etc. Kind of frustrating even still though.
    Same for me. Sometimes I get it out of my pocket and it won't work. Sometime it's just laying on my desk for a while and it doesn't work.
    That was one nice thing about the iPhone having the fingerprint scanner on the front of the phone.
    12-28-2018 08:34 AM
  6. BobLad's Avatar
    Same here - very frustrating. There seems to be no rhyme nor reason for it.
    12-30-2018 12:22 PM
  7. sam00's Avatar
    So I put the phone into Safe mode and left it for 24 hours and every hour tried the double tap, it worked every time. Does this mean it may be a app causing it?
    12-30-2018 02:13 PM
  8. TraderGary's Avatar
    So I put the phone into Safe mode and left it for 24 hours and every hour tried the double tap, it worked every time. Does this mean it may be a app causing it?
    That would certainly be a valid conclusion.
    12-30-2018 08:50 PM
  9. I Can Be Your Hero's Avatar
    I've got a few bugs like that:

    - double tap to wake not working
    - always on display randomly stops working and the screen goes entirely black
    - key word 'hey Google' or 'ok Google' suddenly stop working and requires a device restart
    - lots of UI bugs/inconsistencies with icons wrapping over each other like this:



    As you can see the search bar overlaps the icons.

    I'm just stunned at the number of bugs this phone has and that they still haven't been fixed. I'd understand if it were a Samsung/LG/HTC/whatever phone as they don't make the OS, but coming from Google, I mean this is really disconcerting.
    12-30-2018 09:05 PM
  10. sam00's Avatar
    Totally agree with all the bugs. I have another bug that really almost making it a deal breaker where when my pixel 3 xl connects to my cars Bluetooth sometimes when I make a call or receive one the other end of the call cannot hear me. Only way to fix it is to restart the phone. Seriously how can a $1000 plus phone have so many issues.
    12-30-2018 09:11 PM
  11. tmcgrotty's Avatar
    In relation to double tap to open. I noticed it stopped working when I set smart lock. Double tap doesn't seem to work unless the phone is, for example, in the house where it's set to remain unlocked.

    I don't know if the change in double tap functionality when using smart lock is by design or a bug.
    01-01-2019 03:26 AM
  12. BobLad's Avatar
    For me, the double tap problem is not related to smart lock. It happens anywhere. But I have a work-around. I just ignore double tap and tap once on the fingerprint sensor. This works every time. BTW the sensor works now that I have registered it for the third time.
    01-06-2019 07:33 AM
  13. sam00's Avatar
    Tapping on the finger print sensor unlocks the phone so it defeats the purpose as I read my notifications prior to unlocking.
    01-06-2019 01:40 PM
  14. gebco's Avatar
    I had this same problem on my 2 XL last summer. The problem resolved itself on the next monthly update and it's been fine ever since.
    01-06-2019 02:28 PM
  15. SH2221's Avatar
    I'm new to Pixel and have had no luck with either Double Tap or Now Playing on my new Pixel 3. I finally got lucky after going back to Battery Saver (Auto active at 15%) and NOT tapping the blue "Turn on Now" button. Both features work like a charm.. here's hoping it sticks.
    01-10-2019 12:07 AM
  16. sam00's Avatar
    Received the January update and double tap to wake still doesn’t work. Seriously get your **** together Google this is a $1000+ phone. My patience is running very thin with this phone not to mention the Bluetooth issues I am also having with my car.
    01-10-2019 05:03 PM
  17. sam00's Avatar
    This thread is about double tap to wake not working and now we are talking about the Pixel stand?
    01-11-2019 02:41 PM
  18. GSDer's Avatar
    This thread is about double tap to wake not working and now we are talking about the Pixel stand?
    It's great when your thread gets hijacked, isn't it?
    01-11-2019 03:55 PM
  19. Almeuit's Avatar
    This thread is about double tap to wake not working and now we are talking about the Pixel stand?
    I removed some of the off-topic chatter to get it back to the issue at hand since there are other threads for that (Pixel Stand) and such.
    sam00 likes this.
    01-11-2019 04:22 PM
  20. J Dubbs's Avatar
    When double tap to wake stops working, I just hit the power button to wake the screen up once, and it starts working again after that. 99% of the time it works fine though. Also once in a blue moon my wifi will disconnect at home....... but I can count on one hand the number of times it's done that, once again very rare.

    My pixel definitely has it's own little quirks.... and there's a couple more I haven't mentioned. And they say these are just lifeless machines... every smartphone I've ever owned has had it's own personality. And now with AI getting so much better these phones truly are taking on a life of their own :O ;-)
    01-12-2019 02:15 AM
  21. charlwillis's Avatar
    Turn any battery saving modes off. Tap to wake is a battery drain to constantly monitor for the double-tap signal. If you have battery saver mode on, tap to wake switches off. It's a design feature.
    02-28-2019 06:49 AM
  22. BobLad's Avatar
    Double tap now works all the time on my 3XL. I discovered that tapping quickly and very lightly works. If I tap the way I usually do everywhere else, it seldom works.
    03-03-2019 08:07 AM

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