1. robinhelenehebert's Avatar
    Can someone help? I get the message: originator address not found
    01-15-2019 12:09 PM
  2. Scienceguy Labs's Avatar
    Can someone help? I get the message: originator address not found
    What messaging app are you using? Android Messages?

    Read through this link. I saw some relevant info.
    https://groups.google.com/forum/m/#!...er/9CtOMJQlgZs

    It sounds like an APN issue. You might want to contact your provider or search for their APN settings.
    01-15-2019 12:37 PM
  3. Scienceguy Labs's Avatar
    Who is your carrier?
    01-15-2019 12:37 PM
  4. robinhelenehebert's Avatar
    Who is your carrier?
    Verizon. This is the first time this has happened
    01-15-2019 12:54 PM
  5. robinhelenehebert's Avatar
    What messaging app are you using? Android Messages?

    Read through this link. I saw some relevant info.
    https://groups.google.com/forum/m/#!...er/9CtOMJQlgZs

    It sounds like an APN issue. You might want to contact your provider or search for their APN settings.
    Textra
    01-15-2019 12:55 PM
  6. GSDer's Avatar
    Verizon. This is the first time this has happened
    Have you tried simply rebooting the phone?
    Are you able to do other things that require a data connection (surf the web; download content)?
    If you turn off Wi-Fi temporarily does it work?
    01-15-2019 01:07 PM
  7. robinhelenehebert's Avatar
    well I took the Sim card out ...put it back in and it worked
    Scienceguy Labs likes this.
    01-15-2019 01:09 PM
  8. mustang7757's Avatar
    well I took the Sim card out and it worked
    Maybe try resetting data/network in settings.
    01-15-2019 01:10 PM
  9. Scienceguy Labs's Avatar
    Ok. Try this:

    Open Textra. Go into settings and look for a way to restore defaults.

    Then go back into Textra settings, then MMS, then Advanced. Once there, make sure the setting says "Carrier has no limit".

    Also, make sure your Data is on in the phone's settings.

    You might want to go into Settings, Apps, Textra, then storage. Once there, clear the cache and force stop the app. Swipe everything closed.

    Try sending a picture.

    If that doesn't work, you might want to download another messaging app, may Android Messages, and try sending a picture with that. If neither work, it's most likely an APN issue.
    01-15-2019 01:13 PM
  10. Scienceguy Labs's Avatar
    well I took the Sim card out ...put it back in and it worked
    It must have reset the APN when you did that, I guess.

    Disregard my post above. Glad it's working.
    01-15-2019 01:14 PM
  11. mustang7757's Avatar
    It must have reset the APN when you did that, I guess.

    Disregard my post above. Glad it's working.
    It probably did
    01-15-2019 01:15 PM
  12. robinhelenehebert's Avatar
    It must have reset the APN when you did that, I guess.

    Disregard my post above. Glad it's working.
    Thanks
    01-15-2019 04:24 PM
  13. Mike Dee's Avatar
    It probably did
    You're the expert on sim cards不不不
    01-15-2019 04:29 PM
  14. mustang7757's Avatar
    You're the expert on sim cards不不不
    Jack of all trades , master of none
    01-15-2019 04:37 PM

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