1. chevyman29's Avatar
    Has anyone had a problem with not being able to put someone on hold to click over without it dropping ?
    If I'm put on hold or put somebody on hold it always drops the call . And it's only my pixel 3 that does this. I've put my sim back in my s9 with no issues.
    02-21-2019 12:40 AM
  2. mustang7757's Avatar
    the one time I had a call and swapped over had no issue. so I'll have to keep a eye yet and report back .has this happened more than once?
    02-21-2019 08:56 AM
  3. chevyman29's Avatar
    the one time I had a call and swapped over had no issue. so I'll have to keep a eye yet and report back .has this happened more than once?
    It happens every single time.
    That's why I'm sure it's a pixel issue and not something to do with the other caller.
    Whenever I put my sim back in the s9 it doesn't do it.
    But literally every single time I place someone on hold after about 10 seconds it will drop the holding call.
    02-21-2019 11:01 AM
  4. mustang7757's Avatar
    It happens every single time.
    That's why I'm sure it's a pixel issue and not something to do with the other caller.
    Whenever I put my sim back in the s9 it doesn't do it.
    But literally every single time I place someone on hold after about 10 seconds it will drop the holding call.
    Have you tried any steps to correct it on the pixel ?
    02-21-2019 11:04 AM
  5. chevyman29's Avatar
    Have you tried any steps to correct it on the pixel ?
    Like what ? I've not done a master reset but then again it's done it since it was new.
    I may call Verizon and do some trouble shooting
    02-21-2019 11:08 AM
  6. mustang7757's Avatar
    Like what ? I've not done a master reset but then again it's done it since it was new.
    I may call Verizon and do some trouble shooting
    You can call Verizon, but put on safe mode see if it still happens, reset network settings in settings
    02-21-2019 11:12 AM
  7. chevyman29's Avatar
    You can call Verizon, but put on safe mode see if it still happens, reset network settings in settings
    I may try the reset network settings I forgot about that
    mustang7757 likes this.
    02-21-2019 11:14 AM
  8. mustang7757's Avatar
    I may try the reset network settings I forgot about that
    Ok , let us know
    02-21-2019 11:15 AM
  9. Mike Dee's Avatar
    It happens every single time.
    That's why I'm sure it's a pixel issue and not something to do with the other caller.
    Whenever I put my sim back in the s9 it doesn't do it.
    But literally every single time I place someone on hold after about 10 seconds it will drop the holding call.
    It's possible you have a device
    02-21-2019 01:18 PM
  10. chevyman29's Avatar
    Ok , let us know
    Well tried the network reset and no luck
    02-21-2019 04:32 PM
  11. mustang7757's Avatar
    Well tried the network reset and no luck
    Couple other suggestions
    Try in settings the mobile APN reset to default and safe mode
    02-21-2019 04:58 PM
  12. chevyman29's Avatar
    Update ! The March update fixed whatever was causing my issue !
    Thankfully I didn't do a factory reset like I was about to.
    03-05-2019 01:50 PM
  13. mustang7757's Avatar
    Update ! The March update fixed whatever was causing my issue !
    Thankfully I didn't do a factory reset like I was about to.
    That's great ...
    03-05-2019 03:06 PM

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