1. IMANUT46's Avatar
    I'm trying to send photos to Walgreens for printing. In the Walgreens app, only a few photos show in the Device folder. I have over 200 photos photos in my Pixel. Walgreens does not have an explanation. What can the problem be. Thanks
    05-24-2019 08:13 AM
  2. eric002's Avatar
    Yes, I've run into this issue with my phones in the past. question number one, do you have your all of your photo store to your cloud Google photos account? If so, you have to download them locally to your phone memory. Then, in the Walgreens application, or in their photo editing machine in the store, it should show up. I hope this helps you out a little bit.
    kct1975 likes this.
    05-24-2019 08:16 AM
  3. IMANUT46's Avatar
    Finally found someone who knows the problem.
    There are so many photos in google cloud that would be a great deal of work to have to restore them to the device. Is there a way to get them back in the Device easily. Your help is greatly appreciated.
    05-24-2019 01:12 PM
  4. eric002's Avatar
    Sure, no problem Don't mention it. Are there a select few pictures in Google photos that you want to print? If not, It might just be easier to download and transfer the pictures to a flash drive and bring them back to Walgreens to print.
    kct1975 likes this.
    05-24-2019 01:32 PM
  5. IMANUT46's Avatar
    The flash drive solution is not a good idea for my wife. She just wants to go to Walgreens to pick up the finished photos. Why the photos on the device (google photos} can't be read by Walgreens is a real mystery to me. Support is supposed to be working on a fix. We'll see. Thanks again.
    05-25-2019 12:05 PM
  6. Mike Dee's Avatar
    The flash drive solution is not a good idea for my wife. She just wants to go to Walgreens to pick up the finished photos. Why the photos on the device (google photos} can't be read by Walgreens is a real mystery to me. Support is supposed to be working on a fix. We'll see. Thanks again.
    They are not on the device....you can see them on the device but you're viewing from the cloud.
    kct1975 likes this.
    05-25-2019 12:41 PM
  7. IMANUT46's Avatar
    I know that now. The photos on the cloud must be chosen manually to move them back to the Device. They are so numerous and my wife doesn't want to take the time to do it she's never waited so long before Google moved the photos to the cloud. She'll have to live with it. I just want her to stop being a techno phobic.
    05-25-2019 01:14 PM
  8. eric002's Avatar
    Yes, correct. The photos are viewable on phone but they're in your Google cloud account. The easiest way is to manually download them, or transfer the photos to a flash drive.
    kct1975 likes this.
    05-25-2019 01:52 PM
  9. Mike Dee's Avatar
    I know that now. The photos on the cloud must be chosen manually to move them back to the Device. They are so numerous and my wife doesn't want to take the time to do it she's never waited so long before Google moved the photos to the cloud. She'll have to live with it. I just want her to stop being a techno phobic.
    You could also download them to a PC
    05-25-2019 02:50 PM
  10. IMANUT46's Avatar
    Yes, correct. The photos are viewable on phone but they're in your Google cloud account. The easiest way is to manually download them, or transfer the photos to a flash drive.
    It's the manual download that's the problem. If there is a way to download all the photos in the cloud in fell swoop and then choose the ones that she wants printed, do the Walgreens thing and then Google will put them on back on the cloud. I know that it's a workaround but it may make her feel better. Thanks again.
    05-25-2019 03:02 PM
  11. eric002's Avatar
    It's the manual download that's the problem. If there is a way to download all the photos in the cloud in fell swoop and then choose the ones that she wants printed, do the Walgreens thing and then Google will put them on back on the cloud. I know that it's a workaround but it may make her feel better. Thanks again.
    Oh I know what you mean!I agree completely.. unfortunately, I don't think that you can do that.
    05-25-2019 03:14 PM
  12. IMANUT46's Avatar
    Oh well. Just a thought.
    05-25-2019 03:22 PM
  13. eric002's Avatar
    Oh no I hear ya, it's just basically a pain in the butt, unfortunately...
    05-25-2019 03:37 PM
  14. kct1975's Avatar
    It's the manual download that's the problem. If there is a way to download all the photos in the cloud in fell swoop and then choose the ones that she wants printed, do the Walgreens thing and then Google will put them on back on the cloud. I know that it's a workaround but it may make her feel better. Thanks again.
    Actually there is a way that you can do that on the PC

    The UI on a PC has the photos separated by date. Your wife can select all the photos from a particular date and download them to a PC and then copy the photos back to her phone.

    Or if there are specific photos that she wants, she can create an album in Google Photos, move the photos into the album on Google Photos, and the do the select all and download the photos to the PC and copy the photos back to her phone
    05-31-2019 09:16 PM
  15. Lilybell2's Avatar
    Why make it so difficult? The phone doesn't need to be involved at all, nor a flash drive. Just use the computer. Download the photos to the computer. From there, you can go to Walgreens.com, log in, click on Photo, and upload your photos for printing.
    kct1975 likes this.
    06-01-2019 09:56 PM
  16. IMANUT46's Avatar
    I don't have a computer.
    06-02-2019 06:12 AM
  17. o4liberty's Avatar
    I would of liked to of seen a SD card slot on the pixel devices which would of made things easier. I know CVS changed their photo Mart to a much easier format to print photos I had a hard time at Walgreens and ended up at CVS.
    06-02-2019 06:58 AM
  18. IMANUT46's Avatar
    Interesting. Using Walgreens was very convenient as my wife shops there often and it's close to us. I never had a problem as long as we decided to print right away. Once the photos moved to the cloud, is when we had the problem.

    I just checked out cvs and it has the problem with the photos must still be on the DEVICE.
    06-02-2019 02:38 PM
  19. methodman89's Avatar
    For the future, change your settings so that you save a pic copy on the phone.
    It's not hard to go through and select all the cloud stored pics you want and dl to your phone.
    06-02-2019 03:38 PM
  20. methodman89's Avatar
    Interesting. Using Walgreens was very convenient as my wife shops there often and it's close to us. I never had a problem as long as we decided to print right away. Once the photos moved to the cloud, is when we had the problem.

    I just checked out cvs and it has the problem with the photos must still be on the DEVICE.
    It's not a "problem" that the data must be on the device for it to be read by Walgreens, it's physics. Not magic.
    06-02-2019 03:40 PM
  21. IMANUT46's Avatar
    OK. Understand.
    06-02-2019 09:23 PM

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