1. jd4d's Avatar
    I'm running Q beta 5 on my 3XL and I'm on vacation and while trying to double tap the power button to open the camera, it's just sitting on a dark screen with the camera icon showing and it's very annoying and I'm missing some great opportunities at some pics. Is anyone else having this problem and is there a fix for it? Right now the only way to open the camera app is thru the icon. Thanks for reading.
    08-05-2019 10:19 PM
  2. mustang7757's Avatar
    I'm running Q beta 5 on my 3XL and I'm on vacation and while trying to double tap the power button to open the camera, it's just sitting on a dark screen with the camera icon showing and it's very annoying and I'm missing some great opportunities at some pics. Is anyone else having this problem and is there a fix for it? Right now the only way to open the camera app is thru the icon. Thanks for reading.
    Oh wow that sucks , try restarting the phone ?
    Mine been good.
    Enjoy your vacation
    08-05-2019 10:45 PM
  3. dov1978's Avatar
    I'm running Q beta 5 on my 3XL and I'm on vacation and while trying to double tap the power button to open the camera, it's just sitting on a dark screen with the camera icon showing and it's very annoying and I'm missing some great opportunities at some pics. Is anyone else having this problem and is there a fix for it? Right now the only way to open the camera app is thru the icon. Thanks for reading.
    Mine has done this fairly regularly on Beta 4&5
    It's hit or miss whether the camera will fully open using the double tap from sleep. Usually it doesn't fully open when I really need it to for an opportunistic photo and the moment gets lost.
    08-06-2019 03:02 AM
  4. eric002's Avatar
    My suggestion, try to reboot the phone quickly see if that helps at all.
    08-06-2019 06:19 AM
  5. jd4d's Avatar
    Thanks for the consideration
    08-06-2019 07:37 AM
  6. mrpackerguy's Avatar
    Did you go into Settings>system>gestures to make sure that function is enabled? It's called "Jump to Camera" and should be toggled on
    08-06-2019 08:16 AM
  7. Martin_F's Avatar
    I'm having the same issue on Q5.
    I noticed when I would touch the fingerprint sensor right after, it would unlock the camera fine.
    dov1978 likes this.
    08-06-2019 10:39 AM
  8. jd4d's Avatar
    Did you go into Settings>system>gestures to make sure that function is enabled? It's called "Jump to Camera" and should be toggled on
    Yes, I've got it enabled in the gesture settings. That's why I can't understand why it doing it. Could it be a bug in Q beta doing it in certain devices?
    08-06-2019 08:44 PM
  9. mustang7757's Avatar
    Try long pressing the camera app , tap info clear cache ,data, then force stop see if that works ,I know its beta and could be a bug but worth a try.
    08-06-2019 08:50 PM
  10. jd4d's Avatar
    Try long pressing the camera app , tap info clear cache ,data, then force stop see if that works ,I know its beta and could be a bug but worth a try.
    Thanks, I'll give that a shot
    08-06-2019 11:05 PM
  11. mustang7757's Avatar
    Thanks, I'll give that a shot
    Ok , your welcome!
    08-06-2019 11:10 PM
  12. dov1978's Avatar
    Yes, I've got it enabled in the gesture settings. That's why I can't understand why it doing it. Could it be a bug in Q beta doing it in certain devices?
    Definitely a bug. It happens less than it did in Beta 4 so hopefully it'll be completely fixed by Beta 6 or the official version in a month or so. It's just frustrating as like you say it can mean missing some really good photos because your screen is just sitting black with a camera icon on it while you lose your shot.
    08-07-2019 02:02 AM
  13. foxbat121's Avatar
    I had this happen to me from time to time on stock Android P as well. Not that I want to take pictures. But sometimes, I just want to wake up the phone and ended up with a blank screen. IIRC, press or swipe home button area helps to bring the home screen back.
    08-07-2019 07:40 AM

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