1. reb0957's Avatar
    Microphone only works in speakerphone mode. Regular phone mode it doesn't work. Tried safe mode same thing. No worky!
    Is there more than one possible fix?
    Thanks
    08-22-2019 04:35 PM
  2. B. Diddy's Avatar
    Have you made sure the primary mic (at the bottom of the phone) is completely clear of debris? Use a can of compressed air to blow it out.

    Do you recall any fluids splashing onto the bottom speaker grille?
    08-23-2019 02:08 AM
  3. reb0957's Avatar
    No spills and it looks clean. Most annoying crap ever
    08-23-2019 07:23 AM
  4. foxbat121's Avatar
    No spills and it looks clean. Most annoying crap ever
    Call Google to ask for a warranty replacement. This is a hardware defect that plagued quite a few Pixel 3/XL users.
    08-23-2019 11:09 AM
  5. B. Diddy's Avatar
    I know it was a problem with the 1st gen Pixels, but is it also cropping up for the Pixel 3 line?
    08-23-2019 01:03 PM
  6. reb0957's Avatar
    Have you made sure the primary mic (at the bottom of the phone) is completely clear of debris? Use a can of compressed air to blow it out.

    Do you recall any fluids splashing onto the bottom speaker grille?
    Where are the other mics?
    08-23-2019 01:11 PM
  7. B. Diddy's Avatar
    The secondary mic (which is used for noise-cancelling while on a regular call, speakerphone, and stereo audio recording) is at the top of the phone (on the top right edge).

    https://support.google.com/pixelphon.../7157629?hl=en
    08-23-2019 01:23 PM
  8. foxbat121's Avatar
    I know it was a problem with the 1st gen Pixels, but is it also cropping up for the Pixel 3 line?
    There are quite a few threads here about this very issue (and some articles around the web) dealing specifically with Pixel 3 and calling (the other end can't hear anything). I have no experience with Pixel 1. But if that is the case, it looks like this is a persistent issue with Google.
    08-23-2019 01:55 PM
  9. reb0957's Avatar
    Just wanted to let you know, had to factory reset the phone and all works well. Probably better on some things
    B. Diddy and J Dubbs like this.
    08-26-2019 05:56 PM
  10. B. Diddy's Avatar
    Good to hear! Hopefully it doesn't come back -- let us know if it does.
    08-26-2019 08:29 PM
  11. J Dubbs's Avatar
    Call Google to ask for a warranty replacement. This is a hardware defect that plagued quite a few Pixel 3/XL users.
    As well as pixel 1 users, they are just now paying out on the class action lawsuit :O
    08-27-2019 03:19 AM
  12. J Dubbs's Avatar
    Just wanted to let you know, had to factory reset the phone and all works well. Probably better on some things
    Yep a factory reset can work miracles on a phone :-D
    08-27-2019 03:23 AM

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