1. chrispmoto's Avatar
    Why is it almost every time I go to plug my phone in to charge I have touch a bunch of screens and drop downs to get charging?
    It won't just plug in and charge.
    It makes me touch "this device "
    What am I doing wrong?? Charging with cord issue...-screenshot_20200123-083437.jpeg
    01-23-2020 10:37 AM
  2. B. Diddy's Avatar
    Are you plugging into a wall outlet, or a computer USB port, or some other charging method?

    Also, any Developer Options turned on?
    01-23-2020 11:05 AM
  3. chrispmoto's Avatar
    Just into wall.
    Shouldn't be in developer mode.
    01-23-2020 12:14 PM
  4. mustang7757's Avatar
    01-23-2020 12:26 PM
  5. Mike Dee's Avatar
    Just into wall.
    Shouldn't be in developer mode.
    Have you tried a different cord?
    01-23-2020 12:28 PM
  6. B. Diddy's Avatar
    Or a different wall plug?

    Also, make sure the phone's USB port is clear of any debris. Use a can of compressed air to blow it out, and a small Q-tip dipped in rubbing alcohol to clean the contacts.
    01-23-2020 01:05 PM
  7. foxbat121's Avatar
    Sounds like plugged into some 3rd party charger that the phone thought it was connected to a PC.
    01-23-2020 04:36 PM
  8. korab84's Avatar
    Use the Google USB-C charger + cable that came with the phone or buy a replacement Google branded set
    01-23-2020 05:06 PM
  9. Mike Dee's Avatar
    Or a different wall plug?

    Also, make sure the phone's USB port is clear of any debris. Use a can of compressed air to blow it out, and a small Q-tip dipped in rubbing alcohol to clean the contacts.
    I was thinking the cord might be defective and the device thinks a PC is being connected. Would a charging brick cause a misread of the USB C port?
    01-23-2020 07:40 PM
  10. Mike Dee's Avatar
    Use the Google USB-C charger + cable that came with the phone or buy a replacement Google branded set
    We dont know whether or not they are already using Google charger
    01-23-2020 07:41 PM
  11. chrispmoto's Avatar
    I have been using the the charger that came with the phone.
    Every charger makes me go to the secondary screen. (except wireless)
    I will try cleaning, thank you, wanted to see if anyone else had this same issue.
    01-23-2020 07:50 PM
  12. Mike Dee's Avatar
    I have been using the the charger that came with the phone.
    Every charger makes me go to the secondary screen. (except wireless)
    I will try cleaning, thank you, wanted to see if anyone else had this same issue.
    Yeah wireless wouldnt trigger that because it's not associated with the port and doesnt do file transfers. A bad or third party cable might. Hopefully it's not your port on the device.
    01-23-2020 07:57 PM
  13. chrispmoto's Avatar
    Nope, something is wrong....
    Thank you all for the help and suggestions.
    Darn.
    02-05-2020 10:38 PM
  14. PackersOwner1's Avatar
    FWIW I had a similar problem with some earlier Android devices that had miniUSB jacks. I solved the problem by finding "power only" cables that had two large wires for power, instead of four smaller wires for data and power. Without the data pair there was no way that my phone could detect a USB data connection.

    You can't do this with USB-C because it's a 2-way power system that uses the data pair to negotiate direction of power delivery, voltage and current limits. For whatever reason, your phone is detecting something on the data pair that it interprets as USB data and not power delivery-related signals. I'd try a different USB-C power source & cable to see if that makes a difference. To date I've never used my factory AC adapter or cable that came with my Pixel 3 XL, and haven't had any problems using a wide variety of power sources and cables. If you're having this problem with factory Google parts, chances are that one or more of them have gone bad. At least today USB-C stuff is a lot cheaper than when I started buying it.
    02-06-2020 09:28 PM

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