1. johnnie 65's Avatar
    I got this message went I try to update it jumps back to resume em I try down loading wifi is strong signal
    Attached Thumbnails Not updating-screenshot_20200216-111456.jpg  
    02-16-2020 12:21 PM
  2. B. Diddy's Avatar
    The wi-fi signal bars on that screenshot are pretty weak. Are you sure the wi-fi signal is good?
    02-16-2020 02:47 PM
  3. foxbat121's Avatar
    I saw this paused screen almost Everytime I install monthly updates. I think this pops up when you let the phone screen turn off/timeout. Just press the resume button and it will install just fine.
    Tritonemusic likes this.
    02-16-2020 05:09 PM
  4. johnnie 65's Avatar
    I tried multiple times it's jumps back to resume I have a full bar eifi
    02-16-2020 07:37 PM
  5. foxbat121's Avatar
    Fix your wifi. As mentioned above, you have a very weak wifi signal per your screen shot. Or if you are using a work place wifi, the connection to the google sever could be blocked by the the corporate firewall.
    02-16-2020 08:04 PM
  6. B. Diddy's Avatar
    Can you try a different wi-fi network?
    02-16-2020 11:42 PM
  7. johnnie 65's Avatar
    I will try
    02-17-2020 12:43 PM
  8. johnnie 65's Avatar
    I tried on different network and the update was successful. Many thanks
    B. Diddy likes this.
    02-18-2020 06:58 PM

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