1. patruns's Avatar
    Maybe this has been covered before. Google Photos automatically uploads my photos to the cloud after a certain period of time. That's fine. However what is not fine is that it keeps deleting photos from my phone at some point after they have been uploaded. I continually have to open Photos and download (1 at a time) photos that I want to stay on my phone. How can i stop this? All I see is an option to sync and/or upload them. I want the uploads to take place, I just don't want them automatically deleted from my phone. Never had this issue with any phone before including the Nexus 5. Thanks!
    03-23-2020 01:48 PM
  2. B. Diddy's Avatar
    You don't have any 3rd party phone cleaner apps installed, right?
    03-23-2020 01:52 PM
  3. eric002's Avatar
    I don't believe there is a way to stop Google photos from deleting pictures off your phone locally. Although, I've never had that issue myself. I've only owned Android phones with Google photos on them, in addition to a few different Nexus phones, and my pixel 3XL. I mean that being said, The only thing I could suggest is one school of photos deletes the original image from your phone locally after a backup to the cloud is complete, you can go into the trash and restore that image to your phone memory.
    03-23-2020 02:05 PM
  4. Mike Dee's Avatar
    I don't believe there is a way to stop Google photos from deleting pictures off your phone locally. Although, I've never had that issue myself. I've only owned Android phones with Google photos on them, in addition to a few different Nexus phones, and my pixel 3XL. I mean that being said, The only thing I could suggest is one school of photos deletes the original image from your phone locally after a backup to the cloud is complete, you can go into the trash and restore that image to your phone memory.
    Google doesn't delete photos off my device unless I ask it to free up spacePixel 3 and Google photos-screenshot_20200323-150859_photos.jpeg
    aximtreo likes this.
    03-23-2020 02:10 PM
  5. eric002's Avatar
    Google doesn't delete photos off my device unless I ask it to free up spaceClick image for larger version. 

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    Yes correct That's what I was getting at. I mean other than my being anal about keeping my local phone memory clean, photos will stay locally stored on my phone until I choose to delete them after backup is complete.
    03-23-2020 02:12 PM
  6. B. Diddy's Avatar
    As far as I can tell, neither Google Photos nor Files by Google has an automatic/scheduled deletion option (which is why I was asking about any 3rd party phone cleaner apps).

    EDIT: Found a possible reason -- go to Settings>Storage and see if Smart Storage is on. If so, there's an option there to automatically delete backed up photos/videos after 30, 60, or 90 days.
    aximtreo likes this.
    03-23-2020 06:07 PM
  7. eric002's Avatar
    As far as I can tell, neither Google Photos nor Files by Google has an automatic/scheduled deletion option (which is why I was asking about any 3rd party phone cleaner apps).

    EDIT: Found a possible reason -- go to Settings>Storage and see if Smart Storage is on. If so, there's an option there to automatically delete backed up photos/videos after 30, 60, or 90 days.
    Yup yup, absolutely true.
    03-23-2020 06:52 PM
  8. Mike Dee's Avatar
    As far as I can tell, neither Google Photos nor Files by Google has an automatic/scheduled deletion option (which is why I was asking about any 3rd party phone cleaner apps).

    EDIT: Found a possible reason -- go to Settings>Storage and see if Smart Storage is on. If so, there's an option there to automatically delete backed up photos/videos after 30, 60, or 90 days.
    I believe that is off by default or maybe it prompts you when you first set up the device. I did look for that option but didn't do enough digging.
    03-23-2020 06:55 PM
  9. B. Diddy's Avatar
    It's certainly something that could easily be turned on by a user without being completely aware of all that it does.
    03-23-2020 07:30 PM
  10. Mike Dee's Avatar
    It's certainly something that could easily be turned on by a user without being completely aware of all that it does.
    Absolutely
    03-23-2020 10:15 PM
  11. patruns's Avatar
    As far as I can tell, neither Google Photos nor Files by Google has an automatic/scheduled deletion option (which is why I was asking about any 3rd party phone cleaner apps).

    EDIT: Found a possible reason -- go to Settings>Storage and see if Smart Storage is on. If so, there's an option there to automatically delete backed up photos/videos after 30, 60, or 90 days.
    That was it! I had it on (not sure by choice) to delete after 60 days. I turned it off completely. Thanks! I never had to do this on any of my phones before? Was this added in Android 9 or 10?
    B. Diddy likes this.
    03-25-2020 11:52 AM
  12. B. Diddy's Avatar
    Great! Looks like this feature was added as far back as the Nexus 6P: https://www.cnet.com/how-to/how-to-u...orage-feature/
    03-25-2020 11:55 AM
  13. patruns's Avatar
    Last phone I had was the LG G6 so maybe it didn't have it. My Nexus 5 didn't have it either. Thanks again!
    B. Diddy likes this.
    03-25-2020 11:59 AM
  14. Lepa79's Avatar
    Dang this thing. Was on for me too and kept wodnering why the heck my pictures kept getting deleted. I turn it off. Thank you. I always like to backup my pictures on an external hard drive before deleting from my phone. This should not be a setting enabled by default. Thanks for the post.
    As far as I can tell, neither Google Photos nor Files by Google has an automatic/scheduled deletion option (which is why I was asking about any 3rd party phone cleaner apps).

    EDIT: Found a possible reason -- go to Settings>Storage and see if Smart Storage is on. If so, there's an option there to automatically delete backed up photos/videos after 30, 60, or 90 days.
    That was it! I had it on (not sure by choice) to delete after 60 days. I turned it off completely. Thanks! I never had to do this on any of my phones before? Was this added in Android 9 or 10?
    B. Diddy likes this.
    03-27-2020 01:32 PM
  15. patruns's Avatar
    Nope, still deleting even with Smart Storage disabled.

    https://support.google.com/photos/thread/560768?hl=en

    Apparently, I am not the only one to notice this. For whatever reason, Google Support closed this thread with no solution.
    04-03-2020 12:13 PM
  16. patruns's Avatar
    So, I guess no one has any other ideas.....
    04-11-2020 09:43 AM
  17. B. Diddy's Avatar
    Try this -- go to Settings>Apps​, tap Menu>Show System, find Smart Storage, and Disable it.
    eric002 likes this.
    04-11-2020 02:09 PM
  18. patruns's Avatar
    Try this -- go to Settings>Apps​, tap Menu>Show System, find Smart Storage, and Disable it.
    I already disabled that.
    04-12-2020 02:27 PM
  19. B. Diddy's Avatar
    Ok, this is a shot in the dark, but make sure your Google Play System Update is up to date. This is separate from the monthly security patches, and also separate from Google Play Services updates: https://www.droid-life.com/2019/10/1...r-pixel-phone/
    04-12-2020 02:36 PM
  20. patruns's Avatar
    https://support.google.com/photos/thread/560768?hl=en
    Ok, this is a shot in the dark, but make sure your Google Play System Update is up to date. This is separate from the monthly security patches, and also separate from Google Play Services updates: https://www.droid-life.com/2019/10/1...r-pixel-phone/
    I have the March 1, 2020 update and it says my phone is up to date.

    In this post, the "recommended answer" seems to suggest that this is a bug and has been reported to Google, but the thread has been closed and I really don't understand what the author is talking about.
    04-13-2020 11:25 AM
  21. B. Diddy's Avatar
    It would seem to me that this would only affect photos that were downloaded to the phone from some other site, not taken with the phone's Camera (unless the Camera somehow saves its photos via the Download directory, which wouldn't make any sense).
    04-13-2020 12:48 PM
  22. patruns's Avatar
    It would seem to me that this would only affect photos that were downloaded to the phone from some other site, not taken with the phone's Camera (unless the Camera somehow saves its photos via the Download directory, which wouldn't make any sense).
    That's a very interesting observation. Pretty sure the ones being deleted were downloads, though I never use a file manager to delete downloaded pictures. I keep certain downloaded pics and gifs to use on Facebook in comments. I can't be certain that is the case. but it appears spot on. Now the question is why? I have turned Smart Storage off. Currently the largest use is Other Apps and System on my phone. In other apps I do not have a reference to downloads to view. Actually, downloads is under Photos and Videos under sub view Images where all the photos are. So Google recognizes these as photos and uploads them in Photos but for some reason later deletes them from the phone. This sounds like a bug. At first I thought maybe they do not want to house my other images and take up server space. But if that were the case, why are they getting automatically uploaded? Why not only auto upload camera photos and video. That would be perfectly acceptable.

    Did you get a change to look at my Google Support link? Do you have any idea what the poster of the Recommended Answer was talking about? I have no clue.
    04-14-2020 12:50 PM
  23. B. Diddy's Avatar
    Yeah, I did look at that link, and the recommended answer was too technical for me. The general gist that I understood is that downloaded files (handled by the Download Manager) get flagged somehow by the system, and that flag ultimately makes them liable to be deleted automatically at some point.

    The Download directory shouldn't automatically backup photos to the cloud unless you manually turned that on in the Device Folders section of the Google Photos app -- is that the case?

    Here's an idea for a test -- instead of downloading the images directly to your phone, try downloading them to your computer, and then copy them via USB to a directory separate from /Download (like /Pictures). Then see if those photo files ultimately get deleted automatically at some point. Since these files wouldn't have been managed by the Download Manager, they wouldn't have any potential flag added by it.
    04-14-2020 01:31 PM
  24. patruns's Avatar
    "The Download directory shouldn't automatically backup photos to the cloud unless you manually turned that on in the Device Folders section of the Google Photos app -- is that the case?"

    Yes, I have that syncing as well.

    Your idea of a test is good, but even if that works I would not want to have to do that every time I download a picture.
    04-15-2020 10:54 AM
  25. B. Diddy's Avatar
    Ok, then try this instead -- turn off the cloud backup for the Download directory, and when you download a photo that you want backed up to your cloud, make a habit of moving the photo to the /DCIM/Camera or /Pictures directory. Maybe the bug happens if you set the Download directory to backup automatically?
    04-15-2020 11:48 AM

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