Have you contacted the developers? Here is their support link. https://en.help.roblox.com/hc/en-us
Is her phone rooted or maybe running Android 11 DP?
What version of Android are you running? Are you using a VPN? That might make a difference.I did. They told me to check out the requirements page which wasn't helpful to me.
https://en.help.roblox.com/hc/en-us/articles/203625474
What version of Android are you running? Are you using a VPN? That might make a difference.
Reason javier asking is the screen shot of the wifi icon and signal is not from the pixel phonesMy sister wouldn't be able to root the phone. She bought it from the carrier. Running Android 10.
Reason javier asking is the screen shot of the wifi icon and signal is not from the pixel phones
Yeah try find out more information , I've had pixels from 2xl ,3xl,3a ,4xl never seen it the way your screen shot is , even when I had my nexus 5x and 6p.I see what you mean. I'll give her a call tomorrow and see if I can walk her through it. I wonder maybe she is still on Android 9. She told me she upgraded to 10 but I never confirmed.
Good point on the icons can be changed , I always left it stockThe icons and font can be changed in the settings menu. This was a part of the Android 10 update on the pixel. Long press the home screen and go to the wallpaper and style app. Looks like it is a pixel. I've had this happen with the Forza game, play store said it was not compatible. Went to the official Microsoft website and clicked the link from there. Maybe going to the developer webpage and following the link there?