Kizzy Catwoman
Ambassador
Sometimes you have to use a workaround to get it connected.
Make sure you delete data in carrier settings. If you don't have the carrier setting app download it from the play store. You need that app for RCS to work. Then force close Android messages app. Delete the data in that by going to settings then apps then select the app. Click force stop then storage then delete data. Also check that your sim card has your phone number programmed into the phone. It should say your phone number in Messages app settings. If it isn't there you need to borrow an iPhone and manually input your phone number onto the SIM card using the phone settings in the iPhone.
Once all those steps have been done reboot the android phone. When it boots back in go to Android Messages app. Follow the instructions on screen to activate chat settings.
I have had to do this on several android phones to get RCS working.
Make sure you delete data in carrier settings. If you don't have the carrier setting app download it from the play store. You need that app for RCS to work. Then force close Android messages app. Delete the data in that by going to settings then apps then select the app. Click force stop then storage then delete data. Also check that your sim card has your phone number programmed into the phone. It should say your phone number in Messages app settings. If it isn't there you need to borrow an iPhone and manually input your phone number onto the SIM card using the phone settings in the iPhone.
Once all those steps have been done reboot the android phone. When it boots back in go to Android Messages app. Follow the instructions on screen to activate chat settings.
I have had to do this on several android phones to get RCS working.
How. I bought mine from google as well and under chat features it says my carrier does not support it. I'm on AT&T also.