1. Chuckcell's Avatar
    Something I've done has disabled direct printing from my Pixel 5a to our hone HP Laserjet.
    It worked for me until I installed the HP Print Service Plug In app. Now if I try to print I see a screen asking for a password. I dug around and found one that maybe it but that didn't work. And asking (forgot your password) for a reply by SMS or Email gets me zip.
    I uninstalled the app, tried printing, got nothing. Reinstalled, tried again, still nada. This Pixel does see the Kodak Verite, use that for printing 4x6 pictures only, so wireless printing should work(?).
    What am I not doing correctly?
    05-08-2022 06:07 AM
  2. B. Diddy's Avatar
    You already tried rebooting the phone and the printer?
    Laura Knotek likes this.
    05-08-2022 12:45 PM
  3. mustang7757's Avatar
    Also try deleting that printer from the phone then adding it back
    Laura Knotek and B. Diddy like this.
    05-08-2022 04:14 PM
  4. Laura Knotek's Avatar
    I have an HP printer and don't have HP Print Service Plugin. My printer is only connected via my WiFi network, and it works.

    I'd suggest removing the HP Print Service Plugin.
    05-08-2022 04:39 PM
  5. Chuckcell's Avatar
    Remove it here? Or some other location?
    05-08-2022 05:32 PM
  6. Laura Knotek's Avatar
    Remove it here? Or some other location?[IMG=270x600]https://uploads.tapatalk-cdn.com/20220508/32b2caecf4cb5b26b404e42dd094a29c.jpg[/url]
    The only one I have is default print service. This is what I see when I tap on it.

    I would go to apps and uninstall the HP Print Service Plugin there.
    mustang7757 likes this.
    05-08-2022 05:40 PM
  7. Golfdriver97's Avatar
    Is the printer compatible with Google Cloud printing? Maybe thats a way around it as well? I freely admit, I am not well versed in wireless printing, so if i am incorrect, please disregard my post.
    05-09-2022 04:22 PM
  8. Laura Knotek's Avatar
    Is the printer compatible with Google Cloud printing? Maybe thats a way around it as well? I freely admit, I am not well versed in wireless printing, so if i am incorrect, please disregard my post.
    Google Cloud Print was discontinued at least a year ago.
    mustang7757 likes this.
    05-09-2022 04:23 PM
  9. Golfdriver97's Avatar
    Google Cloud Print was discontinued at least a year ago.
    HP printer and Print Service Plug In.-speechless.jpg

    And I'll just see myself out....
    05-09-2022 05:38 PM
  10. Chuckcell's Avatar
    Well I deleted that HP print app, whatever it was. Then restarted the phone. I tried doing that twice before and still could not print. Third time's the charm? We'll see.
    05-09-2022 05:44 PM
  11. Ben xfg's Avatar
    Well I deleted that HP print app, whatever it was. Then restarted the phone. I tried doing that twice before and still could not print. Third time's the charm? We'll see.
    Just to confirm, your phone and the printer are both connected to the same local network (Wi-Fi)?
    Laura Knotek likes this.
    05-09-2022 06:16 PM
  12. mustang7757's Avatar
    Remove it here? Or some other location?[IMG=270x600]https://uploads.tapatalk-cdn.com/20220508/32b2caecf4cb5b26b404e42dd094a29c.jpg[/url]
    Welcome to AC!
    Did you delete from that list here ?
    05-09-2022 07:32 PM
  13. Chuckcell's Avatar
    No i couldn't delete from there. I selected the app icon and moved it upper right to the trash then selected delete.
    05-09-2022 08:09 PM
  14. Kizzy Catwoman's Avatar
    I use the HP plugin on my pixel and it works OK with my printer. But I also have the HP Smart app installed. It does recommend you create an HP account. It could be that password the plugin is asking for?

    https://forums.androidcentral.com/e?...token=BgGr1bGN
    Laura Knotek likes this.
    05-09-2022 08:13 PM
  15. mustang7757's Avatar
    No i couldn't delete from there. I selected the app icon and moved it upper right to the trash then selected delete.
    Still the same?
    05-09-2022 09:56 PM
  16. THEPRFCT10's Avatar
    When you try to print make sure your select the right IP address printer--upper right hand corner I believe. Several times it'll default to something else then I click and see the printer with a different IP address and when I select it, prints normally.
    05-09-2022 10:38 PM
  17. Chuckcell's Avatar
    Still not working.
    This phone was restarted yesterday and turned off overnight.
    I tried printing a downloaded ticket, just now.
    First I saw an error message with a cryptic message and "restart the print queue".
    Did that.
    Printer started, but nothing was printed.
    If there's a way to display the printer's IP address i haven't found it so far.
    05-10-2022 06:02 AM
  18. Chuckcell's Avatar
    Nuts.
    All i got was "install the HO print service plugin"
    Bleech!
    05-10-2022 06:10 AM

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