11-10-2021 09:09 PM
67 123
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  1. slave's Avatar
    I swear, every time Google does something good, they punch themselves in the face. I figured after the Pixel 4 battery/4XL screen incident, they would learn...

    Well, what do we have here? We have to side load the "Verizon update path" to get updates because there was no update path built?

    I have had many made by google phones, this has never, ever happened. This is what we get for having faith in Google to do what's right. Expecting people to know what side loading is, where to get the files, and how to do is ridiculous.

    Read this thread here.

    I am returning this phone, give Google time to get it's head out of it's butt. My 4XL works like a charm still.
    11-05-2021 05:37 AM
  2. dmxjago's Avatar
    I swear, every time Google does something good, they punch themselves in the face. I figured after the Pixel 4 battery/4XL screen incident, they would learn...

    Well, what do we have here? We have to side load the "Verizon update path" to get updates because there was no update path built?

    I have had many made by google phones, this has never, ever happened. This is what we get for having faith in Google to do what's right. Expecting people to know what side loading is, where to get the files, and how to do is ridiculous.

    Read this thread here.

    I am returning this phone, give Google time to get it's head out of it's butt. My 4XL works like a charm still.
    Assuming because you purchased an unlocked version? If you did and Verizon requires a different version of Android then I think that's really on you and Verizon for not purchasing a Verizon model not on Google. It's Verizon's requirements that Google has to obey by this is a Verizon restriction not Google.

    If you are going to be upset about it then maybe complain to Verizon. If you ordered for the Google Store you were able to select Verizon for a reason. Either way sucks that your going through this but if you are returning the device because of this then it's on you not on Google and I'm sure someone else would be happy to get their device sooner.
    bkeaver, Torisen1, cert15z and 5 others like this.
    11-05-2021 07:15 AM
  3. slave's Avatar
    Assuming because you purchased an unlocked version? If you did and Verizon requires a different version of Android then I think that's really on you and Verizon for not purchasing a Verizon model not on Google. It's Verizon's requirements that Google has to obey by this is a Verizon restriction not Google.

    If you are going to be upset about it then maybe complain to Verizon. If you ordered for the Google Store you were able to select Verizon for a reason. Either way sucks that your going through this but if you are returning the device because of this then it's on you not on Google and I'm sure someone else would be happy to get their device sooner.
    Why would this be on Verizon? Google handles unlocked phone updates. They have the entire time. This is the first time this has come up.

    It's completely on Google.
    11-05-2021 07:47 AM
  4. bkdodger2's Avatar
    I don't think this is going to be normal for this phone. Usually when a phone releases sometimes the first update takes a little bit longer and then all the months behind it fall in line. I saw this happen as well with my new phone Samsung fold and after it's been good getting the updates. I know it's frustrating but I think it's going to improve and Google usually is better at giving us the updates than any other manufacturer...
    GoNavy79, jamezr and pauldroidr2d2 like this.
    11-05-2021 07:48 AM
  5. slave's Avatar
    I don't think this is going to be normal for this phone. Usually when a phone releases sometimes the first update takes a little bit longer and then all the months behind it fall in line. I saw this happen as well with my new phone Samsung fold and after it's been good getting the updates. I know it's frustrating but I think it's going to improve and Google usually is better at giving us the updates than any other manufacturer...
    I would usually agree but they are chirping on the official forums to side load.

    That's not good.
    11-05-2021 07:49 AM
  6. bkdodger2's Avatar
    I would usually agree but they are chirping on the official forums to side load.

    That's not good.
    Well, I agree. Not everybody's comfortable with sideloading. I think the hardest thing is getting ADB set up on the computer for some but once done it's a breeze and one shot deal but I don't expect people to have to do it only us tech peeps around the forums haha ..but regardless you just want to do the update OTA ..I do think it will fall in line ..
    11-05-2021 07:53 AM
  7. TheAngryToaster's Avatar
    Why would this be on Verizon? Google handles unlocked phone updates. They have the entire time. This is the first time this has come up.

    It's completely on Google.
    While Google puts out the updates, the carriers still certify the update and can hold the update even on unlocked phones.

    Again it is not Google fault it's literally the carrier. Here is a lovely link for all this information.

    https://www.reddit.com/r/GooglePixel...m_source=share
    11-05-2021 08:23 AM
  8. GoNavy79's Avatar
    Doesn't Google say that pixel devices receive updates within a week and a half of update release? The update is dated "November 5". So, is it within a week and a half from THAT date?
    11-05-2021 08:59 AM
  9. GoNavy79's Avatar
    source.android.com states the update release date is November 1. Pixel devices start receiving the update on day one. And, in general, within a week and a half all pixel devices receive the update.
    11-05-2021 09:10 AM
  10. slave's Avatar
    While Google puts out the updates, the carriers still certify the update and can hold the update even on unlocked phones.

    Again it is not Google fault it's literally the carrier. Here is a lovely link for all this information.

    https://www.reddit.com/r/GooglePixel...m_source=share
    Again, I have never had to have a carrier certify an update. Again, my phone, like the 8 before it, have all been unlocked and free of carrier shenanigans.

    Again, this phone is not the same and again, this is unacceptable, as again, no one should be expected to side load an update.
    1raygin likes this.
    11-05-2021 09:32 AM
  11. fuzzylumpkin's Avatar
    If you're not satisfied, send it back.
    anon(40376) and bkeaver like this.
    11-05-2021 09:54 AM
  12. TheAngryToaster's Avatar
    Again, I have never had to have a carrier certify an update. Again, my phone, like the 8 before it, have all been unlocked and free of carrier shenanigans.

    Again, this phone is not the same and again, this is unacceptable, as again, no one should be expected to side load an update.
    You have clearly been lucky enough to not have to wait before. Just because you have never experienced this doesn't mean it doesn't happen.

    It would be like me saying car accidents don't happen because I have never been in one.

    You are not expected to side load the update. All that allows is for you to skip the Verizon process for the update.
    anon(40376), bhatech and Prath09 like this.
    11-05-2021 09:59 AM
  13. hub1's Avatar
    I went ahead with side loading the Verizon version of the update which took about 30 minutes. Now when the Dec update comes out I'll get it on the first day. Problem solved.
    bkdodger2 likes this.
    11-05-2021 10:03 AM
  14. ahaxton's Avatar
    I've been using the 3a XL and 4a 5G from T-Mobile for the last 2 years and now the 6 Pro from T-Mobile, and I have never had to wait for an update. They have always been available on the date they are launched. I cannot speak for other carriers.
    Chex313 likes this.
    11-05-2021 10:59 AM
  15. GoNavy79's Avatar
    Google does not push the update out to all pixel phones on the same day.
    11-05-2021 12:46 PM
  16. Chex313's Avatar
    While Google puts out the updates, the carriers still certify the update and can hold the update even on unlocked phones.

    Again it is not Google fault it's literally the carrier. Here is a lovely link for all this information.

    https://www.reddit.com/r/GooglePixel...m_source=share
    T-mo can not hold up an update on my phone...I would pull the SIM and download than put the sim back in. What does verizon do then? Do they somehow make the phone not work?

    So glad the whole East coast is ATT and T-Mo friendly. It must suck living somewhere and being stuck with Verizon.

    Their FIOS on the other hand is great (Internet Only). No contract, free router, they gave me $200 for signing up and so far the price has gone down not up. Unlike cable no fees and extra charges.
    11-05-2021 12:46 PM
  17. sulla1965's Avatar
    So glad the whole East coast is ATT and T-Mo friendly. It must suck living somewhere and being stuck with Verizon.
    I'm in NY and Verizon still has better coverage than t-mobile.
    11-05-2021 03:11 PM
  18. jamezr's Avatar
    I swear, every time Google does something good, they punch themselves in the face. I figured after the Pixel 4 battery/4XL screen incident, they would learn...

    Well, what do we have here? We have to side load the "Verizon update path" to get updates because there was no update path built?

    I have had many made by google phones, this has never, ever happened. This is what we get for having faith in Google to do what's right. Expecting people to know what side loading is, where to get the files, and how to do is ridiculous.

    Read this thread here.

    I am returning this phone, give Google time to get it's head out of it's butt. My 4XL works like a charm still.
    I will bet that if you put another carriers sim in your phone it would all of a sudden get the updates you say are missing.

    This is not on Google...this is on Verizon.
    I have seen on too many forums and on too many threads were changing the sim worked.
    11-05-2021 03:47 PM
  19. StormnNJ's Avatar
    I believe the updates are carrier specific according to the radio used on the network which is why OTA images/versions are different depending on carrier. Google sends raw updates to carriers who modify/approve them for distribution.
    11-05-2021 04:07 PM
  20. slave's Avatar
    I will bet that if you put another carriers sim in your phone it would all of a sudden get the updates you say are missing.

    This is not on Google...this is on Verizon.
    I have seen on too many forums and on too many threads were changing the sim worked.
    As a matter of fact, that's what happened. Put a metro sim in update started right up
    jamezr, GoNavy79 and bkdodger2 like this.
    11-05-2021 04:45 PM
  21. ras47's Avatar
    I'm in NY and Verizon still has better coverage than t-mobile.
    Same in northern NJ (about 30 miles outside NYC). I've had all the major carriers, Sprint (if you could ever call them "major"), AT&T, T-Mobile, and Verizon. I'm on Verizon now because their network footprint reaches more areas and has fewer dead spots than any of the others. I go all the way back to the days of CellularOne and the Motorola DPC-550.
    Attached Thumbnails This unlocked update situation is really looking bad-c-one-moto.jpg  
    11-06-2021 09:04 AM
  22. bkdodger2's Avatar
    I've used them all as well. I find Verizon first with T-Mobile and AT&t close second, but there are always a few spots with better reception with Verizon. One of the reasons I left T-Mobile, even though I enjoyed them was when I used to drive in to work T-Mobile would not work for me in the Brooklyn battery tunnel. I don't know if it works now but I hated that I had to stop a call while I was in transit..
    11-06-2021 09:20 AM
  23. bhatech's Avatar
    T-mo can not hold up an update on my phone...I would pull the SIM and download than put the sim back in. What does verizon do then? Do they somehow make the phone not work?

    So glad the whole East coast is ATT and T-Mo friendly. It must suck living somewhere and being stuck with Verizon.

    Their FIOS on the other hand is great (Internet Only). No contract, free router, they gave me $200 for signing up and so far the price has gone down not up. Unlike cable no fees and extra charges.
    Just pulling out the SIM won't work since on the backend it's still registered to T-Mobile, you would have to put another carrier SIM let's say Verizon or AT&T to change the carrier affiliation to pull the update assuming it's certified on them. I do that all the time when useless T-Mobile slacks on certifying the updates for a few days.
    11-06-2021 11:51 AM
  24. Chex313's Avatar
    I'm in NY and Verizon still has better coverage than t-mobile.
    Do you have your update yet...I am going to guess that I have driven more in NY than most (3.5 million miles in a tractor trailer) My coverage on ATT and than T-Mo was great. Or are you talking about one city in NY?

    I have been in just as many places with bad verizon coverage as att and tmo...It is all about where you live and where you travel to...but not getting an update is ridiculous.
    11-06-2021 02:10 PM
  25. Chex313's Avatar
    Just pulling out the SIM won't work since on the backend it's still registered to T-Mobile, you would have to put another carrier SIM let's say Verizon or AT&T to change the carrier affiliation to pull the update assuming it's certified on them. I do that all the time when useless T-Mobile slacks on certifying the updates for a few days.
    Nonsense you just reset the phone...But anyway if your stuck some without good coverage I feel for you...Never had and an update that came after the 5th. Never even had top pull the sim on t-mo only on Att. Certainly no late updates in the year I had the Pixel 5.

    When I switched as an over the road driver I tried a T-mo sim for a month before switching from Att...and by that time not single driver in our fleet was still on Verizon.. It is all about where you live but if you travel Att and T-mo have coverage as good as Verizon.
    11-06-2021 02:26 PM
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