Originally Posted by
ezdoit I've always had good luck with Best buy - PLUS - they have stores where you can go and talk to a person and not spend half a day pressing 1 - then 3 - then 4 - then you get the picture. But Best Buy doesn't always have the phones.
Verizon also has stores - same as Best Buy - if you are a Verizon customer I'd suggest starting there.
After my recent experience with the Google Store I would not recommend it.
JMO
Thanks, ezdoit!
Verizon Customer Service over the phone has gotten
horrific lately, my last two calls to find out what happened to the extra data I purchases were 2 hours of total frustration! However, there is a Verizon retail store not far from me, much closer than Best Buy. Does BB offer Tech Support or is it going to be through Verizon, since they're the carrier? What are the BB extra Insurance plans like compared to Verizon?