1. IMANUT46's Avatar
    Suddenly, the volume of phone calls have lowered to levels that make understanding phone calls difficult. I didn't make any changes. It seems to be associated with the Assistant.
    The volume otherwise is OK. I've tried the command in Assistant but it tells me that the volume is at maximum.
    What could I be missing? Thanks.

    Sent from my Pixel 6 using AC Forums mobile app
    11-29-2022 08:54 PM
  2. B. Diddy's Avatar
    Is this on calls through the earpiece, or on speakerphone?
    11-29-2022 08:56 PM
  3. IMANUT46's Avatar
    The speaker phone. The volume has, up to this point, worked perfectly.
    The one difference now is with calls to my wife's new phone. {Jitterbug}. {Don't ask.} Perhaps that's the problem.

    Sent from my Pixel 6 using AC Forums mobile app
    11-29-2022 10:24 PM
  4. B. Diddy's Avatar
    And just to be certain, when you're on a call and you press Volume Up, you see the volume slider for calls go all the way up?
    11-30-2022 12:19 AM
  5. IMANUT46's Avatar
    Yes. Both the Volumn Key and the Volume slider in SETTINGS, work normally.

    Sent from my Pixel 6 using AC Forums mobile app
    11-30-2022 06:39 AM
  6. B. Diddy's Avatar
    Does this persist after a reboot, or in Safe Mode?
    11-30-2022 10:37 AM
  7. IMANUT46's Avatar
    Yes.
    I've tried to compensate for the decrease in volume for phone calls by moving the Call Volume slider to MAX. It has heiped, but I originally lowered the volume on calls because the HIGH setting distorted the callers voice. {I have a Cochlear Implant.}

    I have experimented by turning off Bluetooth associated with the Implant, but it didn't change anything.

    Sent from my Pixel 6 using AC Forums mobile app
    11-30-2022 11:34 AM
  8. B. Diddy's Avatar
    i think speakerphone uses the speaker at the bottom of the phone, so make sure that speaker grille isn't clogged by any debris.
    11-30-2022 12:01 PM
  9. IMANUT46's Avatar
    Good idea. What is the recommended method to clean the microphone opening? Toothpick????

    Sent from my Pixel 6 using AC Forums mobile app
    11-30-2022 02:07 PM
  10. B. Diddy's Avatar
    I'd start with a can of compressed air to blow it out. If that's not enough, I'd use a dry soft bristle toothbrush to scrub it.
    11-30-2022 04:09 PM
  11. IMANUT46's Avatar
    Thanks. I'll try it as soon as I get a can of comptessed air.

    Sent from my Pixel 6 using AC Forums mobile app
    11-30-2022 04:32 PM
  12. IMANUT46's Avatar
    I've cleaned the bottom speaker outlets and the problem persists. I can hear calls but the volume is still low. It's never been this way. I've taken all the steps that I think can be part of the problem. Settings >all maxed, Assistant >max volume. What else can I try?

    Sent from my Pixel 6 using AC Forums mobile app
    12-02-2022 01:57 PM
  13. B. Diddy's Avatar
    You said the problem is primarily with calls to your wife's phone. So does that mean if you make a speakerphone call to anyone else, the volume is fine?
    12-02-2022 03:35 PM
  14. IMANUT46's Avatar
    No, actually the problem is with all calls. My wife's phone just happened to be the first time the problem occurred. Today, I've handed a few calls and the problem is still there. The person on the other end of the call seems to hear me OK.
    I've always had to use the speaker on all of my previous phones because of my hearing problem but the volume was never this low.
    Because I've been looking at everything on this phone, I noticed that the speaker at the top of phone seems to be covered by the case. The difference in volume between the top speaker and the bottom speaker is noticeable but the bottom speaker is still too low. If there is no other sound in the room and I listen carefully, I can understand what is being said.
    I again want to thank you for your efforts to help me.

    Sent from my Pixel 6 using AC Forums mobile app
    12-02-2022 04:00 PM
  15. B. Diddy's Avatar
    And you've already tried it without the case on, right?
    12-02-2022 04:04 PM
  16. IMANUT46's Avatar
    There is one incident that happened when the problem first appeared. My wife, who is a TECHNICPHOBIC, was using my phone to help set up her phone, when she muttered some expletives in frustration and handed the phone back to me. I couldn't imagine what she would have done to create this problem. As a precaution, I checked the settings that she might have inadvertently changed and didn't find anything.

    Sent from my Pixel 6 using AC Forums mobile app
    12-02-2022 04:14 PM
  17. IMANUT46's Avatar
    Regarding taking the case off, I'll have to wait until I have an opportunity to test the phone during phone calls. I get and make few calls and I'm fearful to operate the phone without the case on for an extended period of time.

    Sent from my Pixel 6 using AC Forums mobile app
    12-02-2022 04:24 PM
  18. B. Diddy's Avatar
    Go to Settings>Sound & Vibration and make sure Adaptive Sound is turned off. (If it's already off, try turning it on to see if that does anything.)
    12-02-2022 04:30 PM
  19. IMANUT46's Avatar
    Done. I'll let you know if it works after the next phone call.

    Sent from my Pixel 6 using AC Forums mobile app
    B. Diddy likes this.
    12-02-2022 05:06 PM
  20. IMANUT46's Avatar
    Changing Adaptive Sound setting to on/off made no difference.

    Sent from my Pixel 6 using AC Forums mobile app
    12-02-2022 06:35 PM
  21. B. Diddy's Avatar
    At this point, I'd contact Google support through the system settings (Settings>Tips & Support>Contact Us) and see if they can help. Sorry!

    You could always do a factory reset as well, but I know that can be a hassle.
    12-02-2022 08:04 PM
  22. IMANUT46's Avatar
    I've never had a good result from contact with Google Support. All sessions have ended with a recommendation that I do a FACTORY Reset and if you remember, I won't factory reset. I'll see what they recommend.
    Thanks for your help.

    Sent from my Pixel 6 using AC Forums mobile app
    12-02-2022 08:27 PM
  23. pauldroidr2d2's Avatar
    Suddenly, the volume of phone calls have lowered to levels that make understanding phone calls difficult. I didn't make any changes. It seems to be associated with the Assistant.
    The volume otherwise is OK. I've tried the command in Assistant but it tells me that the volume is at maximum.
    What could I be missing? Thanks.

    Sent from my Pixel 6 using AC Forums mobile app
    I'm noticing that too.

    I'm fine when I'm on pixel buds.

    Sent from my Pixel 6 Pro using AC Forums mobile app
    B. Diddy likes this.
    12-05-2022 05:39 PM
  24. Monkey D_Luffy's Avatar
    Hello,
    Try using these methods.
    1. Try resetting all settings, it could be the sudden tweaks in settings that caused the problem.
    2. Check for updates, updating the phone may solve the issue.
    01-06-2023 07:19 AM

Similar Threads

  1. Replies: 4
    Last Post: 11-30-2022, 02:51 PM
  2. Why is that no response when I call hi Google
    By Android Central Question in forum Ask a Question
    Replies: 4
    Last Post: 11-30-2022, 02:15 PM
  3. How to restore unread messages/calls to new phone?
    By acsurfer in forum General Help and How To
    Replies: 3
    Last Post: 11-28-2022, 10:38 PM
  4. My volume down button does not work.
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 11-28-2022, 10:18 PM
  5. My volume down button does not work.
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 11-28-2022, 07:59 PM
LINK TO POST COPIED TO CLIPBOARD