01-03-2023 12:02 PM
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  1. wyelkins's Avatar
    Can anyone who uses a Straight Talk (Walmart) on the Verizon network SIM help me out with a problem? I would greatly appreciate it.

    If you can post your APN settings. I can't make/receive phone calls or texts.

    This worked fine with the same SIM in my Pixel 6 Pro.

    It's under settings/Network and Internet/SIMS (Tracphone)/Access Point Names

    Thank you in advance for your help

    Sent from my Pixel 7 Pro using Tapatalk
    10-16-2022 05:05 PM
  2. TheAngryToaster's Avatar
    10-16-2022 11:25 PM
  3. mustang7757's Avatar
    Can you try reset APN by the 3 dots ?
    Try also reset network in settings


    Sent from my Pixel 7 Pro using AC Forums mobile app
    wyelkins and Laura Knotek like this.
    10-17-2022 12:02 AM
  4. wyelkins's Avatar
    Can you try reset APN by the 3 dots ?
    Try also reset network in settings


    Sent from my Pixel 7 Pro using AC Forums mobile app
    Thanks, I tried that several times. It's apparently a known issue with Pixel 7 and Straight Talk Verizon SIMs. I tried playing with APN settings and have done a lot of variations. The Reddit posts referenced above are the most enlightening.

    I will call Straight Talk and Google Tomorrow. And initiate a problem ticket. I intend to keep this phone because it is obviously a carrier issue that can be fixed. I also intend to keep this carrier. It is the only one that works at my house.

    Some of the Reddit posts say that Google is working on a fix.

    Others say that Straight Talk can provision my IMEI. Some say that they did that and it still doesn't work.

    My 6 Pro still works fine with this same SIM. I need to send it back to Google for my $480 trade in credit.

    I have other phones that still work with the same exact SIM.

    I also have another SIM with a different phone number installed in a 4a. I will use that to call and raise hell tomorrow.

    It will get fixed, it's just a matter of talking to the right person.

    Sent from my Pixel 7 Pro using Tapatalk
    mustang7757 and bkdodger2 like this.
    10-17-2022 12:16 AM
  5. wyelkins's Avatar
    Thank you so much. That has been very helpful. I will call Google and Straight Talk tomorrow on another phone and get this crap handled.

    Sent from my Pixel 7 Pro using Tapatalk
    10-17-2022 12:19 AM
  6. mustang7757's Avatar
    Thanks, I tried that several times. It's apparently a known issue with Pixel 7 and Straight Talk Verizon SIMs. I tried playing with APN settings and have done a lot of variations. The Reddit posts referenced above are the most enlightening.

    I will call Straight Talk and Google Tomorrow. And initiate a problem ticket. I intend to keep this phone because it is obviously a carrier issue that can be fixed. I also intend to keep this carrier. It is the only one that works at my house.

    Some of the Reddit posts say that Google is working on a fix.

    Others say that Straight Talk can provision my IMEI. Some say that they did that and it still doesn't work.

    My 6 Pro still works fine with this same SIM. I need to send it back to Google for my $480 trade in credit.

    I have other phones that still work with the same exact SIM.

    I also have another SIM with a different phone number installed in a 4a. I will use that to call and raise hell tomorrow.

    It will get fixed, it's just a matter of talking to the right person.

    Sent from my Pixel 7 Pro using Tapatalk
    Good luck , keep us posted

    Sent from my Pixel 7 Pro using AC Forums mobile app
    wyelkins likes this.
    10-17-2022 12:22 AM
  7. wyelkins's Avatar
    Just got off a long chat with Google. They say that I was sent a FI phone instead of unlocked.

    They processed an RMA and sent me an email to order the replacement.

    Unfortunately, the replacement phone is also a FI device.

    I can't use Fi in my neighborhood unless they support Verizon towers.

    AT&T is also spotty.

    T-Mobile doesn't work at all.

    Guess I will call them tomorrow.

    Sent from my Pixel 7 Pro using Tapatalk
    10-17-2022 02:22 AM
  8. wyelkins's Avatar
    Long chat with Straight Talk today and 2 reps. They checked the IMEI number and said it is compatible. She said that I would have to get a new SIM because the old one was tied to the 6 PRO.

    She transferred me to sales and they charged me .99 for the SIM. I opted for 2 day delivery so it cost a little over $6.
    J
    She said when I install the SIM I have to call them to activate and move my phone number.

    I realize that this is against stuff we have read but keep hope alive.

    I am not sending my 6 PRO back for the $480 credit until this gets straightened out . The same goes for the RMA on the 7 Pro .

    Now we wait.

    Sent from my Pixel 6 Pro using Tapatalk
    10-18-2022 05:19 AM
  9. swebb's Avatar
    The joys of the Verizon activation process. They are the most difficult carrier (goes for their MVNO partners too) for byod use.
    Maljunulo likes this.
    10-18-2022 08:45 AM
  10. mustang7757's Avatar
    Long chat with Straight Talk today and 2 reps. They checked the IMEI number and said it is compatible. She said that I would have to get a new SIM because the old one was tied to the 6 PRO.

    She transferred me to sales and they charged me .99 for the SIM. I opted for 2 day delivery so it cost a little over $6.
    J
    She said when I install the SIM I have to call them to activate and move my phone number.

    I realize that this is against stuff we have read but keep hope alive.

    I am not sending my 6 PRO back for the $480 credit until this gets straightened out . The same goes for the RMA on the 7 Pro .

    Now we wait.

    Sent from my Pixel 6 Pro using Tapatalk
    Ok let's see
    10-18-2022 08:56 AM
  11. wyelkins's Avatar
    Ok let's see
    SIM is supposed to be here tomorrow via UPS.

    My plan:
    1) install SIM
    2) call Straight Talk to activate

    If not successful
    3) ask Straight Talk for my account number and. PIN.

    4) switch to Google FI using app and info from Straight Talk to switch phone number and eSIM.

    If not successful
    5) call Google Fi customer service for help and possibly order SIM.

    I checked the Google website today and to my surprise and disbelief I have coverage at my home address. LTE but that's good enough. I also checked my IMEI and since I have a Google unlocked Pixel 7 Pro it is covered.


    When I moved here in 2018 I had Google Fi on a Pixel. I could never get it to work. I spent hours on the phone with customer service. WiFi calling did work which doesn't with Straight Talk. It looks like FIs coverage map has improved since I left. I think they are a little more expensive than ST but I use very little data each month. I am always on WiFi.

    If not successful
    6) ????




    Sent from my Pixel 6 Pro using Tapatalk
    10-19-2022 01:23 AM
  12. mustang7757's Avatar
    SIM is supposed to be here tomorrow via UPS.

    My plan:
    1) install SIM
    2) call Straight Talk to activate

    If not successful
    3) ask Straight Talk for my account number and. PIN.

    4) switch to Google FI using app and info from Straight Talk to switch phone number.

    If not successful
    5) call Google Fi customer service for help.

    I checked the Google website today and to my surprise and disbelief I have coverage at my home address. LTE but that's good enough. I also checked my IMEI and since I have a Google unlocked Pixel 7 Pro it is covered.


    When I moved here in 2018 I had Google Fi on a Pixel. I could never get it to work. I spent hours on the phone with customer service. WiFi calling did work which doesn't with Straight Talk. It looks like FIs coverage map has improved since I left. I think they are a little more expensive than ST but I use very little data each month. I am always on WiFi.

    If not successful
    6) ????




    Sent from my Pixel 6 Pro using Tapatalk
    Hopefully don't have to get to #6
    10-19-2022 01:26 AM
  13. wyelkins's Avatar
    Hopefully don't have to get to #6
    Worst case scenario: FI switches my phone number but the coverage map is wrong and I still can't make phone calls and text.

    WiFi calling should still work but I mostly text.

    Sent from my Pixel 6 Pro using Tapatalk
    10-19-2022 01:35 AM
  14. mustang7757's Avatar
    Worst case scenario: FI switches my phone number but the coverage map is wrong and I still can't make phone calls and text.

    WiFi calling should still work but I mostly text.

    Sent from my Pixel 6 Pro using Tapatalk
    Fi uses only T-Mobile network?
    10-19-2022 01:36 AM
  15. wyelkins's Avatar
    Fi uses only T-Mobile network?
    They used to do carrier aggregation with TMobile, Sprint (T-Mobile) and US Cellular. But I don't know about it now. I don't think they use Verizon. That's why I am confused. Maybe I need to call customer service before I try to switch using the Google Fi app just to be sure.

    Sent from my Pixel 6 Pro using Tapatalk
    10-19-2022 01:40 AM
  16. mustang7757's Avatar
    They used to do carrier aggregation with TMobile, Sprint (T-Mobile) and US Cellular. But I don't know about it now. I don't think they use Verizon. That's why I am confused. Maybe I need to call customer service before I try to switch using the Google Fi app just to be sure.

    Sent from my Pixel 6 Pro using Tapatalk
    Yeah double check on that

    Sent from my SM-F936U1 using AC Forums mobile app
    10-19-2022 01:45 AM
  17. wyelkins's Avatar
    Yeah double check on that

    Sent from my SM-F936U1 using AC Forums mobile app
    How, do you like the Fold?

    Sent from my Pixel 7 Pro using Tapatalk
    10-19-2022 02:08 AM
  18. mustang7757's Avatar
    How, do you like the Fold?

    Sent from my Pixel 7 Pro using Tapatalk
    The fold 4 I like a lot it has become my tablet the flip 4 is pretty good also but I'm going trade it in for s23u I need the screen off notes.
    wyelkins likes this.
    10-19-2022 08:22 AM
  19. swebb's Avatar
    They used to do carrier aggregation with TMobile, Sprint (T-Mobile) and US Cellular. But I don't know about it now. I don't think they use Verizon. That's why I am confused. Maybe I need to call customer service before I try to switch using the Google Fi app just to be sure.
    They use TMobile and US Cellular. US Cellular coverage is limited to certain regions so you'll probably need solid TMO coverage wherever you'll use your phone.
    wyelkins likes this.
    10-19-2022 10:15 AM
  20. J Dubbs's Avatar
    SIM is supposed to be here tomorrow via UPS.

    My plan:
    1) install SIM
    2) call Straight Talk to activate

    If not successful
    3) ask Straight Talk for my account number and. PIN.

    4) switch to Google FI using app and info from Straight Talk to switch phone number and eSIM.

    If not successful
    5) call Google Fi customer service for help and possibly order SIM.

    I checked the Google website today and to my surprise and disbelief I have coverage at my home address. LTE but that's good enough. I also checked my IMEI and since I have a Google unlocked Pixel 7 Pro it is covered.


    When I moved here in 2018 I had Google Fi on a Pixel. I could never get it to work. I spent hours on the phone with customer service. WiFi calling did work which doesn't with Straight Talk. It looks like FIs coverage map has improved since I left. I think they are a little more expensive than ST but I use very little data each month. I am always on WiFi.

    If not successful
    6) ????




    Sent from my Pixel 6 Pro using Tapatalk
    To save a lot of hassle, it might be worth it to get a cheaper or prepaid Verizon plan... you won't get deprioritized, and Straight Talk has a bad reputation for unhelpful/unknowledgeable customer service. Or you could just keep the 6 Pro for another year and upgrade to the 8, since the 7's don't seem to be working with Straight Talk very well, if at all.

    And your SIM is not "locked" to your P6Pro... that's a perfect example of Straight Talk's ineptitude. That ineptitude is probably a good part of the reason pixel 7's aren't working well on their network. This sounds like a headache in the making unfortunately
    wyelkins likes this.
    10-20-2022 03:41 AM
  21. wyelkins's Avatar
    To save a lot of hassle, it might be worth it to get a cheaper or prepaid Verizon plan... you won't get deprioritized, and Straight Talk has a bad reputation for unhelpful/unknowledgeable customer service. Or you could just keep the 6 Pro for another year and upgrade to the 8, since the 7's don't seem to be working with Straight Talk very well, if at all.

    And your SIM is not "locked" to your P6Pro... that's a perfect example of Straight Talk's ineptitude. That ineptitude is probably a good part of the reason pixel 7's aren't working well on their network. This sounds like a headache in the making unfortunately
    Thanks for your idea. I got my 6 PRO working again with Straight Talk and my old phone number. It was an ordeal but I finally got a guy who could do it. He verified my SIM and IMEI and had me punch in a dialer code and Voila!

    I got an RMA for the 7 Pro. Google tried to talk me onto more troubleshooting but they finally gave in. .

    Both calls took about 2 hours but at least I am back in business with the 6 PRO.

    When the dust settles I will buy one again probably Verizon though the Google Store.

    Sent from my Pixel 6 Pro using Tapatalk
    J Dubbs and mustang7757 like this.
    10-20-2022 11:53 AM
  22. JohnS305's Avatar
    I'm following this situation closely because I've been planning to get the Pixel 7, but I'm on Total Wireless, which also is not working right now. Hopefully they get this resolved soon. I was really looking forward to the 7.
    10-21-2022 10:20 AM
  23. Maljunulo's Avatar
    Threads like this make me glad I never had anything to do with Verizon ……… ever.

    I feel bad for folks who live where it is the only useable network.
    11-18-2022 10:04 PM
  24. J Dubbs's Avatar
    Threads like this make me glad I never had anything to do with Verizon ……… ever.

    I feel bad for folks who live where it is the only useable network.
    My backup line is through TracFone, which is owned by Verizon. I've never been a fan of Verizon, but I have to admit for an MVNO they have been just as good as our AT&T account signal and data wise. And even surprisingly decent with updates. I haven't had to use their cs but I imagine it's probably not the best. But for 6 bucks a month I'm not complaining
    wyelkins likes this.
    11-19-2022 12:15 AM
  25. Maljunulo's Avatar
    My backup line is through TracFone, which is owned by Verizon. I've never been a fan of Verizon, but I have to admit for an MVNO they have been just as good as our AT&T account signal and data wise. And even surprisingly decent with updates. I haven't had to use their cs but I imagine it's probably not the best. But for 6 bucks a month I'm not complaining
    I pay $15 per month to Mint Mobile, but if you live where T-Mobile is not good, they won’t work.

    You get 4 GB of data and you have to pay for a year to get that price.

    Their CS has been good.
    J Dubbs likes this.
    11-19-2022 09:46 AM
40 12

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