08-25-2020 08:42 AM
40 12
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  1. eric002's Avatar
    08-20-2020 11:26 AM
  2. jabaa's Avatar
    Someone please report back if this fixed the audio cut-outs that lots of us had. I returned mine but may re-buy if they work now.
    08-20-2020 02:13 PM
  3. eric002's Avatar
    Yes, I'm curious myself if this fixes the audio cut out issue. I didn't experience this issue, but I know that a lot of other users did.
    jabaa likes this.
    08-20-2020 03:14 PM
  4. jhilker's Avatar
    Found the updated app on APK Mirror, installed, and the Bass Boost is there.

    https://www.apkmirror.com/apk/google...68352-release/

    Took a long walk today, and my first phone call was pretty disappointing. Lots of cutouts for the other party. Hope it was just a fluke.

    On the positive side, I had no cutouts while listening to my podcast, and the Bass Boost works as advertised.
    08-20-2020 06:34 PM
  5. eric002's Avatar
    Found the updated app on APK Mirror, installed, and the Bass Boost is there.

    https://www.apkmirror.com/apk/google...68352-release/

    Took a long walk today, and my first phone call was pretty disappointing. Lots of cutouts for the other party. Hope it was just a fluke.

    On the positive side, I had no cutouts while listening to my podcast, and the Bass Boost works as advertised.
    Thanks for the side loaded APK file! I can't wait to give it a shot soon. I hope it was just a fluke for the cut out as well... I wish you better look in the near future though cuz those can be really annoying.
    08-20-2020 07:05 PM
  6. dmxjago's Avatar
    I received the 550 firmware update but the features are missing for me. I'm using them with a pixel 4 xl. Maybe server side and still being pushed even if I already have the update?..

    For the record I don't ever get cut outs on calls not while listening to anything like podcasts/music/youtube etc. I use them on average fit 3-4 hours each day for fitness during my walks, cycling by and weight training. When they first launched I would get cut outs once in a while but since one of their previous updates it was fixed for me.

    Back to the original question anyone received the 550 update and not see the new features? See attached screenshots for what I see currently.
    08-20-2020 07:26 PM
  7. eric002's Avatar
    I received the 550 firmware update but the features are missing for me. I'm using them with a pixel 4 xl. Maybe server side and still being pushed even if I already have the update?..

    For the record I don't ever get cut outs on calls not while listening to anything like podcasts/music/youtube etc. I use them on average fit 3-4 hours each day for fitness during my walks, cycling by and weight training. When they first launched I would get cut outs once in a while but since one of their previous updates it was fixed for me.

    Back to the original question anyone received the 550 update and not see the new features? See attached screenshots for what I see currently. [IMG=360x760]https://uploads.tapatalk-cdn.com/20200821/6222989d0f25ff014bee8352b0216aaa.jpg[/url][IMG=360x760]https://uploads.tapatalk-cdn.com/20200821/14b4a6c5cef9c5f65598ea9e9a6cc198.jpg[/url][IMG=360x760]https://uploads.tapatalk-cdn.com/20200821/aa1a691abe6123a6b33bd3508cb020c4.jpg[/url]
    I keep my buds in my case trying to update the firmware, but it's not working yet. I'll update you as to what I see when I get it though.
    08-20-2020 07:30 PM
  8. dmxjago's Avatar
    The way I got it up update was keeping the buds in the charging case, keeping the lid opened so the case stayed connected to my phone and then connected the case to a type c charger and boom all of a sudden after a bit I closed the case and notice it was completed.
    08-20-2020 07:32 PM
  9. eric002's Avatar
    The way I got it up update was keeping the buds in the charging case, keeping the lid opened so the case stayed connected to my phone and then connected the case to a type c charger and boom all of a sudden after a bit I closed the case and notice it was completed.
    Yep thanks. That's what I keep on trying to do. Hopefully it happens soon.
    dmxjago likes this.
    08-20-2020 07:33 PM
  10. jhilker's Avatar
    See my previous post showing the link from APK Mirror to get the updated app for your phone. It all showed up for me after I downloaded that.
    eric002 likes this.
    08-20-2020 07:39 PM
  11. dmxjago's Avatar
    Oh ok I didn't download it bc I have a pixel but let me try.
    eric002 likes this.
    08-20-2020 07:40 PM
  12. jhilker's Avatar
    Oh ok I didn't download it bc I have a pixel but let me try.
    I have a Pixel, too, but still needed this app.
    08-20-2020 07:41 PM
  13. eric002's Avatar
    I have a Pixel, too, but still needed this app.
    Yeah me too....
    08-20-2020 07:42 PM
  14. dmxjago's Avatar
    I have a Pixel, too, but still needed this app.
    You don't need the app if you have a pixel phone it's native on the bluetooth settings. But if you are referring to need the app in order to see the settings I'll give it a try turn uninstall.
    eric002 likes this.
    08-20-2020 07:42 PM
  15. dmxjago's Avatar
    Yeah me too....
    Really on a pixel 4 xl the app is not needed. It's part of the OS. The screenshots of shares md were from the bluetooth settings and Google's site says no need to install the app on pixel devices.
    08-20-2020 07:44 PM
  16. eric002's Avatar
    Really on a pixel 4 xl the app is not needed. It's part of the OS. The screenshots of shares md were from the bluetooth settings and Google's site says no need to install the app on pixel devices.
    Yeah, dude I know. I side loading the APK file for the pixel buds app regardless but I know exactly what you mean... trying to be patient and keep them in the case charging to let the software update take now Right now I have the case closed.
    08-20-2020 07:48 PM
  17. dmxjago's Avatar
    Yeah, dude I know. I side loading the APK file for the pixel buds app regardless but I know exactly what you mean... trying to be patient and keep them in the case charging to let the software update take now Right now I have the case closed.
    Oh I thought you were trying to say it was necessary to have the app in order for I have o function properly with pixel phonesbb
    08-20-2020 07:49 PM
  18. eric002's Avatar
    Oh I thought you were trying to say it was necessary to have the app in order for I have o function properly with pixel phonesbb
    Oh no no my bad dude. But in order to get the bass boost to work the other user was saying that he sideloaded the APK file in order to get the EQ settings to work though. That's the interesting thing though. Lol.
    08-20-2020 07:51 PM
  19. dmxjago's Avatar
    Oh no no my bad dude. But in order to get the bass boost to work the other user was saying that he sideloaded the APK file in order to get the EQ settings to work though. That's the interesting thing though. Lol.
    Ha! Gotcha.
    08-20-2020 07:52 PM
  20. eric002's Avatar
    Ha! Gotcha.
    Hahaha! Hardy har har!
    08-20-2020 07:53 PM
  21. jhilker's Avatar
    I have a Pixel 3a XL. I have the app, but it doesn't show up in my app drawer. It still shows up in my Settings.
    08-20-2020 08:03 PM
  22. jhilker's Avatar
    Oh I thought you were trying to say it was necessary to have the app in order for I have o function properly with pixel phonesbb
    I think it is necessary, but it doesn't show up as an app once you update it. Google is doing this with a lot of features, just handling as updates through the app store instead of havening to wait for a system update.
    08-20-2020 08:17 PM
  23. dmxjago's Avatar
    I think it is necessary, but it doesn't show up as an app once you update it. Google is doing this with a lot of features, just handling as updates through the app store instead of havening to wait for a system update.
    I just read their support page and it says pixel phones just need to go to the bluetooth settings no app required.

    https://support.google.com/googlepix.../9642078?hl=en
    08-20-2020 08:22 PM
  24. dmxjago's Avatar
    Well I'll be damned installing the app did bring the features to my pixel buds software lol. Weird and the app installed is no where to be found.
    08-20-2020 09:06 PM
  25. eric002's Avatar
    Well I'll be damned installing the app did bring the features to my pixel buds software lol. Weird and the app installed is no where to be found. [IMG=360x760]https://uploads.tapatalk-cdn.com/20200821/ca068014b04a2cae7344b2d77c4943ae.jpg[/url]
    Haha, I still having received the updated firmware yet unfortunately. Still waiting and being patient for it. Ugh.
    08-21-2020 05:51 AM
40 12

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