1. szwanger's Avatar
    I have a Pixel XL with Android 10. (System settings says I can't upgrade to 11.)

    For almost a year, I've been unable to use certain apps, most notable Chrome and other browsers. Currently all they do is auto-close, but for most of that time, I'd get this box that says:

    Chrome keeps stopping
    -App info
    -Close app
    -Send feedback

    Similarly, in gmail I can see my list of emails, but when I click on one to read it, Gmail crashes.

    Many other apps that I installed now crash (Amazon, Discord, etc). Notable exceptions (i.e. apps that still work) are Facebook and Instagram.

    An employee at a local cell phone repair place told me I had an app conflict. However, I have no idea how to diagnose exactly what the problem is, let alone how to fix it. I don't really want to go through every one of my apps to delete it, see if the problem is fixed, and then reinstall if it isn't. I also don't see any way to view the list of apps in reverse chronological order of when they were last updated, which would help me narrow down when/where the problem began.

    I have tried restarting the phone in Safe Mode, and still get the crash and/or "keeps stopping" window.
    01-12-2021 01:10 PM
  2. mustang7757's Avatar
    Hi, welcome to AC!

    Have you tried Factory reset?
    01-12-2021 01:23 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! I agree, factory reset should be your next step, since you can't wipe the cache partition on Pixel phones.
    01-12-2021 02:02 PM

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