[Dan Oliver1]

Hi,
Anybody else having the same problem with this? Cheers in advance.

[B. Diddy]

Where are you trying to download from? A website using a browser, or using some specific app?

[Dan Oliver1]

Hi...I get sent promo music in wav form via WeTransfer, but for some reason large music file now won't download. Strange as it worked perfectly beforehand. Thanks for replying.

[Dan Oliver1]

Browser is Chrome/Samsung Internet...neither will work.

[B. Diddy]

Does WeTransfer work as an app as well, or only via website?

[Dan Oliver1]

Sadly not

[B. Diddy]

How big are the files?

[Dan Oliver1]

137 MB

[B. Diddy]

Are you getting an error message, or does it the browser make it seem like it downloaded the file successfully but you just can't find it?

[Dan Oliver1]

The latter.

[B. Diddy]

Ok, and how are you looking for the download after it seems to have completed? Are you using a file manager? In Chrome, what if you tap Menu>Downloads -- is it there?

[Dan Oliver1]

I'm looking in file manger (usual steps)

[B. Diddy]

What about in Chrome, as I suggested above (in Menu>Downloads)?

[mustang7757]

Browser is Chrome/Samsung Internet...neither will work.

You posted in a pixel forum , do you have a Samsung device?

[Dan Oliver1]

I use the Samsung Browser.

[Dan Oliver1]

Same problem in Chrome.

[B. Diddy]

If this only happens with WeTransfer, then I'd guess it's an issue with their service. Have you successfully downloaded other files from other sites?

[Dan Oliver1]

Yes, strange as it used to be fine with We Transfer. Thanks for your help.