1. Dan Oliver1's Avatar
    Anybody else having the same problem with this? Cheers in advance.
    03-25-2021 10:12 AM
  2. B. Diddy's Avatar
    Where are you trying to download from? A website using a browser, or using some specific app?
    Dan Oliver1 likes this.
    03-25-2021 09:37 PM
  3. Dan Oliver1's Avatar
    Hi...I get sent promo music in wav form via WeTransfer, but for some reason large music file now won't download. Strange as it worked perfectly beforehand. Thanks for replying.
    03-29-2021 06:41 AM
  4. Dan Oliver1's Avatar
    Browser is Chrome/Samsung Internet...neither will work.
    03-29-2021 06:42 AM
  5. B. Diddy's Avatar
    Does WeTransfer work as an app as well, or only via website?
    03-29-2021 12:12 PM
  6. Dan Oliver1's Avatar
    Sadly not
    04-07-2021 04:31 PM
  7. B. Diddy's Avatar
    How big are the files?
    04-07-2021 04:37 PM
  8. Dan Oliver1's Avatar
    137 MB
    04-09-2021 09:57 AM
  9. B. Diddy's Avatar
    Are you getting an error message, or does it the browser make it seem like it downloaded the file successfully but you just can't find it?
    Dan Oliver1 likes this.
    04-09-2021 10:04 AM
  10. Dan Oliver1's Avatar
    The latter.
    04-09-2021 10:41 AM
  11. B. Diddy's Avatar
    Ok, and how are you looking for the download after it seems to have completed? Are you using a file manager? In Chrome, what if you tap Menu>Downloads -- is it there?
    04-09-2021 10:44 AM
  12. Dan Oliver1's Avatar
    I'm looking in file manger (usual steps)
    04-11-2021 03:54 PM
  13. B. Diddy's Avatar
    What about in Chrome, as I suggested above (in Menu>Downloads)?
    04-11-2021 05:31 PM
  14. mustang7757's Avatar
    Browser is Chrome/Samsung Internet...neither will work.
    You posted in a pixel forum , do you have a Samsung device?
    04-11-2021 05:45 PM
  15. Dan Oliver1's Avatar
    I use the Samsung Browser.
    04-12-2021 12:09 AM
  16. Dan Oliver1's Avatar
    Same problem in Chrome.
    04-12-2021 12:09 AM
  17. B. Diddy's Avatar
    If this only happens with WeTransfer, then I'd guess it's an issue with their service. Have you successfully downloaded other files from other sites?
    04-12-2021 12:11 AM
  18. Dan Oliver1's Avatar
    Yes, strange as it used to be fine with We Transfer. Thanks for your help.
    B. Diddy likes this.
    04-13-2021 12:31 PM

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