09-01-2021 07:35 PM
34 12
tools
  1. Spikes333's Avatar
    Using android 9

    Notification bar shows they have been downloaded

    Used file manager and they are not in downloads

    Can't find their location
    08-30-2021 10:57 PM
  2. mustang7757's Avatar
    Hi, welcome to AC!
    From website download?
    08-30-2021 11:03 PM
  3. Spikes333's Avatar
    From mobile app
    T mobile app

    Using samsung A10e

    Maybe have to download from website
    Not app
    PDF for bill
    Phone gives me pull down notification that it has been downloaded

    Thanks for the welcome!
    I just am shocked that almost half the world is using this system and it seems we are very ignorant about how it really works

    When android is updated they do not give us exact details about what has changed

    I had to look at wikipedia to see specifications for update to 9
    08-30-2021 11:28 PM
  4. mustang7757's Avatar
    From mobile app
    T mobile app

    Using samsung A10e
    Check Samsung My Files App in downloads or other categories like documentsCant find downloads from T-mobile?-screenshot_20210831-005115_my-20files.jpg
    Laura Knotek and Freo D like this.
    08-30-2021 11:52 PM
  5. Spikes333's Avatar
    Yes did all that
    Not in any of categories listed in my files app
    08-31-2021 12:00 AM
  6. mustang7757's Avatar
    Yes did all that
    Not in any of categories listed in my files app
    Strange , did you see it in notification panel say finished downloading?
    08-31-2021 12:04 AM
  7. Spikes333's Avatar
    I saw it in notification panel but did not notice if it said download complete

    Maybe it never downloaded
    08-31-2021 12:08 AM
  8. mustang7757's Avatar
    I saw it in notification panel but did not notice if it said download complete

    Maybe it never downloaded
    Can you retry the download again? Maybe it didn't complete
    08-31-2021 12:09 AM
  9. BerryBubbles's Avatar
    Hi.

    In the File Manager app, did you try opening search & enter just the 3 letters pdf ?
    08-31-2021 12:15 AM
  10. MNMobileGuy's Avatar
    When android is updated they do not give us exact details about what has changed

    I had to look at wikipedia to see specifications for update to 9
    The T-Mobile Galaxy A10e has always had Android 9, ever since it was released. It never had Android 7 or 8, so I'm not sure why you're saying that Android updated
    08-31-2021 12:30 AM
  11. Spikes333's Avatar
    I downloaded file from website and it did download

    So phone app is apparently not downloading to phone rite?

    Why do phone apps never work quite the same as website apps

    Where do we find specs for android updates

    Even if my phone a10 e has never been updated

    Maybe I'm asking too many questions at once but I have another question
    08-31-2021 12:32 AM
  12. Laura Knotek's Avatar
    I downloaded file from website and it did download

    So phone app is apparently not downloading to phone rite?
    What browser are you using?
    08-31-2021 12:38 AM
  13. MNMobileGuy's Avatar
    I downloaded file from website and it did download

    So phone app is apparently not downloading to phone rite?
    That would seem to be the case, yes.

    Where do we find specs for android updates

    Even if my phone a10 e has never been updated
    www.android.com
    08-31-2021 12:41 AM
  14. Spikes333's Avatar
    Am I wrong or didn't android 9 have a mobile
    Data toggle icon in its pull down menu

    Or was I imagining that

    Didn't i have an icon in pull down menu which
    would show me if I was using mobile data
    or not

    Maybe I was dreaming!

    Because after I put in new sim card from t mobile after merging with sprint it seems like
    this toggle disappeared

    If it ever existed!

    And I could toggle it off or on

    Chrome
    08-31-2021 12:46 AM
  15. mustang7757's Avatar
    I downloaded file from website and it did download

    So phone app is apparently not downloading to phone rite?
    Ok so from website not the app , you have a sd card?
    Laura Knotek likes this.
    08-31-2021 12:50 AM
  16. mustang7757's Avatar
    That would seem to be the case, yes.


    www.android.com
    What is that?
    08-31-2021 12:57 AM
  17. B. Diddy's Avatar
    If you're trying to download something using the T-Mobile app, then go to Settings>Apps, select T-Mobile, then Permissions, and make sure it has Storage or Files permission turned on. (If it doesn't, then it probably can't successfully download anything to your storage.)

    If you're using Chrome, then tap the Chrome browser's menu (the 3 dot button at the upper right), then Downloads, and look there.
    Laura Knotek and Freo D like this.
    08-31-2021 01:33 AM
  18. Spikes333's Avatar
    Yes it did have access to storage
    I'll check chrome downloads

    Yes it did download into chrome
    So phone app will download
    Toggled ask where to download
    Then I will know exactly where it ends up
    08-31-2021 07:58 AM
  19. MNMobileGuy's Avatar
    What is that?
    Are you asking what Android dot com is?
    08-31-2021 10:26 AM
  20. mustang7757's Avatar
    Are you asking what Android dot com is?
    No , i opened the link , how does it help OP?
    08-31-2021 11:21 AM
  21. MNMobileGuy's Avatar
    No , i opened the link , how does it help OP?
    He was asking for Android update release notes
    08-31-2021 11:24 AM
  22. mustang7757's Avatar
    He was asking for Android update release notes
    Must miss that , going back n forth with OP on why the file didnt download.
    08-31-2021 11:27 AM
  23. B. Diddy's Avatar
    I just tested it myself. The downloaded files are in the directory /Android/data/com.tmobile.pr.mytmobile/files/Download. Depending on your file manager, you might have difficulty accessing that directory directly -- I use Total Commander, which allowed me to.

    To be clear, this is an issue with how the T-Mobile app developers coded the app. They could have made it so that the app downloads files to the main /Download directory, but for whatever reason, they didn't. Send some feedback to them about it -- I will as well, since I think it's kind of silly how they did it.
    Laura Knotek, J Dubbs and Freo D like this.
    08-31-2021 12:02 PM
  24. Freo D's Avatar
    I just tested it myself. The downloaded files are in the directory /Android/data/com.tmobile.pr.mytmobile/files/Download. Depending on your file manager, you might have difficulty accessing that directory directly -- I use Total Commander, which allowed me to.

    To be clear, this is an issue with how the T-Mobile app developers coded the app. They could have made it so that the app downloads files to the main /Download directory, but for whatever reason, they didn't. Send some feedback to them about it -- I will as well, since I think it's kind of silly how they did it.
    Hey B.Diddy do you used total commander with rooted device ?
    09-01-2021 08:33 AM
  25. B. Diddy's Avatar
    Hey B.Diddy do you used total commander with rooted device ?
    I don't root, but I'm pretty sure you can use it that way.
    Freo D likes this.
    09-01-2021 11:56 AM
34 12

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