10-25-2016 01:07 PM
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  1. billykac's Avatar
    Any word on shipping status from BB?

    My order is supposed to be delivered on Friday, given the info at the time I purchased.

    At this point, BB say "Coming Soon" for those who have yet to order.
    10-18-2016 05:13 PM
  2. billykac's Avatar
    Reporting in...

    No status change on shipping for me - still on "Processing".

    Anyone else?
    10-19-2016 06:45 AM
  3. c0rbindallas's Avatar
    No change with my order yet either. I opted for launch day shipping so hopefully the order will update soon!
    10-19-2016 07:20 AM
  4. billykac's Avatar
    Did you also get an estimated delivery of this Friday?
    10-19-2016 08:05 AM
  5. djisia87's Avatar
    I am planningg to order one too but unlocked one... Still waiting here. I hope u get yours soon
    10-19-2016 08:35 AM
  6. SFGiants 2010's Avatar
    Same here. I'm anxious because I want to get rid of my Note7 so I called BB customer service yesterday.

    The rep didn't understand much, but she said she anticipates it will ship out on 10/20 because thats what they always do with preorders
    10-19-2016 09:30 AM
  7. billykac's Avatar
    Also looking forward to ditching my N7.
    Maybe we'll see our shipping status change tomorrow.
    10-19-2016 10:35 AM
  8. billykac's Avatar
    Hey - the free Chromecast was delivered today.

    Just need the other part of the order...
    10-19-2016 02:26 PM
  9. c0rbindallas's Avatar
    My chromecast was delivered today also. Still no update on the phone though.
    10-19-2016 04:38 PM
  10. billykac's Avatar
    Since I can't see an estimated delivery date any longer, for me that was only available at the time of ordering, I just called in to confirm a delivery date. As of now, it's the same as when I made my order - this Friday.

    So, good to hear that things are not changing due to the popularity of the Pixel, and it's current sold-out status at BB.

    Hope this helps someone else in the same boat as me.
    10-19-2016 05:33 PM
  11. Eli Murray's Avatar
    I pre ordered 10/8 and just got an email from bestbuy saying my order has been delayed 30 days. Estimated delivery date is now November 19th.

    Pretty pissed off right now.
    10-20-2016 06:32 AM
  12. c0rbindallas's Avatar
    I received the same email this morning. I have canceled my order.
    10-20-2016 06:46 AM
  13. billykac's Avatar
    Sucks!

    Haven't received any email yet, but I can only imagine that I am in queue for it.

    I wonder what's up?

    Corbindallas: sucks even more that you have to return the Chromecast you just received.
    10-20-2016 07:09 AM
  14. Kodiak33's Avatar
    I had the same thing happen with my Note 7. After a couple of days it shipped anyway. I bet Best Buy has no idea when it will fulfill orders for sure so it's a placeholder date.

    I'd rather save the ~$150 (cheaper than Verizon and 100 gift card) and wait.
    10-20-2016 07:36 AM
  15. billykac's Avatar
    Good to know Kodiak33.

    I'll wait too. Rather save as well.
    Plus, the Pixel is mostly sold-out everywhere.
    No way I'd consider anything else at this point.
    10-20-2016 07:46 AM
  16. Eli Murray's Avatar
    Is odd because now the slate version doesn't even show up on their Web page (which is what i orderd). I'm kinda wondering if it's not just a glitch. Even the blue is still on there for order it just show's a long delay.
    10-20-2016 07:48 AM
  17. Lefank's Avatar
    Mine was ordered on the 17th and it still says delivered by Monday the 24th...
    10-20-2016 08:16 AM
  18. mbarney35's Avatar
    I called customer service because I received the same email this morning. The rep that I talked to said that it already has a tracking number tied to it and is sitting on the dock waiting for UPS to pick it up. He provided me the tracking number but UPS doesn't have any record of it yet. I guess I will have to just keep checking...
    10-20-2016 08:34 AM
  19. billykac's Avatar
    Interesting. Good up hear. When you go online, does your order still just say Processing?
    10-20-2016 08:41 AM
  20. mbarney35's Avatar
    It still says processing, but he also stated that may not update promptly. The automated phone menu for checking your status gave me the shipping number as well.

    Hope this helps.
    10-20-2016 09:18 AM
  21. Eli Murray's Avatar
    I just called Best Buy. I do not have a tracking number and after waiting on hold with the lady from Best Buy's customer service apparently there was a mix-up with the way they packaged all of the black Google phones so there's a one-week delay while they go through and repackage all of them.
    10-20-2016 09:40 AM
  22. billykac's Avatar
    Well, I guess this is a mixed bag.
    Thanks to the previous poster that reminded me that there's an automated order status via phone.

    Online, my Pixel is still in the initial "Processing" stage, where it's been since day 1.

    Via the automated voice system, my Pixel is "Being Prepared" with an expected delivery of tomorrow.

    I haven't gotten a delay email, my online status hasn't moved in a week, and the phone systems says it'll be here tomorrow.

    Not sure what to believe!
    This will be interesting!
    10-20-2016 10:52 AM
  23. Kodiak33's Avatar
    The automated said mine was "Preparing" which is more than what the website told me.
    10-20-2016 10:54 AM
  24. mbarney35's Avatar
    Just got the text saying my order has shipped, still too early for an expected delivery.
    10-20-2016 02:42 PM
  25. billykac's Avatar
    mbarney35 -- Congrats!
    10-20-2016 03:02 PM
39 12

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