12-04-2017 11:11 AM
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  1. quangtran1's Avatar
    No Problems with mine on Bluetooth at all. Works I both of my Acura's and my brothers Mercedes SUV. No problems with my 2 Beats headphones. No skipping and no drop calls. I use it for calls some an hour at a time.
    Same experience here. I wonder why some have issues, that's unfortunate. I have 7 smart watches, the Merc C300, my cheap Jabra headset all connected and never ever dropped. Can be frustrating for sure.
    01-04-2017 06:39 AM
  2. Applejunkie66's Avatar
    Never have had an issue audio wise. Making/receiving calls in my Honda?? Total garbage...But music via BT in my car has zero issues.
    01-04-2017 07:46 AM
  3. jskinvest's Avatar
    I tried turning off WIFI but the clipping/skipping/popping over BT still persists.
    01-05-2017 05:47 AM
  4. Citizen Coyote's Avatar
    I have not had any issues with my Pixel and a 2016 Mazda 6, or my 2014 Moto 360. Both paired right away with no issues. I haven't tried connecting it to anything else yet.
    01-05-2017 02:13 PM
  5. billykac's Avatar
    I believe that as of now, BT issues are the Pixel's Achilles heel. Issues with BT signal range, BT signal integrity/consistency, and BT pairing, especially in automobiles are common.I've been vocal on the Pixel Community front, and have pointed Google resources back to this thread. I got a response today from a community leader that the Pixel team is working on this issue now. Of course, this doesn't help people like the poster above that needs to depend on solid BT performance for work. For many of us, it's simply an inconvenience, and one I am surprised that we are seeing with a flagship device in 2016. Dependable BT connections are something we came to expect years ago with devices that are downright primitive compared to the Pixel.It'll be interesting to see how committed Google is to resolving this issue in a timely manner.
    Well, it's 2017 and we've had some updates, but I experience nothing new on the BT front. Consistently skipping audio and the shortest BT range I've ever seen from a phone still plague the Pixel, for me and many others.

    The Pixel is hands-down the best phone I've owned in so many respects, so it's a keeper for me. But man, it's like BT is a new frontier still to be conquered for Google/HTC. I think it's this stark contrast that makes this issue seem so problematic - at least for me.
    01-06-2017 06:49 AM
  6. Gdwheel's Avatar
    My bluetooth issues are actually worse since the update. Perhaps the new problems are coincidental, since it does not seem that the January update was anything other than the security update. I hope Google plans to address the bluetooth issues, but i have not seen any indication that they do -- perhaps I missed it. That would really be a problem since many people, including me, rely upon BT functioning properly. The Pixel User Community has more than a 1000 comments on BT functionality problems in vehicles.
    01-06-2017 09:22 AM
  7. jskinvest's Avatar
    Same here. It seems the bluetooth crackling/stuttering is the same if not worse after the January security patch. Hoping for a fix soon. It is definitely a problem on what is an otherwise perfect phone.
    01-06-2017 09:25 AM
  8. DJM626's Avatar
    I wish we had a complete change log with all of these updates so we can see what has or has not been addressed non security related
    01-06-2017 09:48 AM
  9. tribbleorlfl's Avatar
    I believe I've said it before, but this makes me so nervous since the BT issues I've had on my S7edge are the whole reason I'm going w/ the Pixel (ordered my XL on 11/28 from Verizon, still waiting).

    Could there be something inherently wrong with Android itself that could be causing these kind of BT issues?
    01-06-2017 10:52 AM
  10. DJM626's Avatar
    Some have said on this forum and others stated on the Nexus forum that all was well until 7.1 came along. People that experienced no previous issues encountered them all of a sudden
    01-06-2017 11:02 AM
  11. DJM626's Avatar
    But again it's different for everyone. This is what I personally noticed with most of the issues is that it is not consistent for everyone which makes it even more difficult to try and figure out
    01-06-2017 11:03 AM
  12. DJM626's Avatar
    At least you can exchange if it does not work out for you
    01-06-2017 11:13 AM
  13. jskinvest's Avatar
    You may be right. I got my phone on October 20. I did not notice this bluetooth stuttering/crackling issue until sometime in December. So..yes it may be a bug with 7.1.1.
    01-06-2017 12:01 PM
  14. tk-093's Avatar
    Here is a solution for the Honda Pilot issues that was found by someone on the Pixel User Community Forum. Search for JTHockey17 solution on December 6th. This helped me out with my issues connecting to my Honda Pilot.

    https://productforums.google.com/d/m...w/zxvNqFvsCwAJ
    Thanks for posting those. I tried it once and it seems to be acting the same way but I'm not convinced I didn't mess up some steps. All you need tod o is install that Bluetooth Phonebook app? There is nothing that needs to be configured in it?
    01-06-2017 01:48 PM
  15. dwboston's Avatar
    I've got a 2016 Honda Accord rental for a week or two while my car is in the shop. The Pixel XL paired right up to the Honda HandsFreeLink and bluetooth audio streaming has been fine with no skipping or issues. Phone calls have been issue-free as well.
    01-06-2017 01:52 PM
  16. dwboston's Avatar
    But again it's different for everyone. This is what I personally noticed with most of the issues is that it is not consistent for everyone which makes it even more difficult to try and figure out
    It's different for everyone because, despite the fact the Bluetooth is a standard, auto manufacturers and phone OEMs have their own implementations and hardware differences. The Pixel has worked really well so far for me with both a 2012 Audi and a 2016 Honda from a bluetooth perspective, but I'm sure others are having issues. And I wouldn't be so quick to pin them on Google, except in the cases where a Pixel update caused something that was working previously to break.
    01-06-2017 01:58 PM
  17. Gdwheel's Avatar
    And I wouldn't be so quick to pin them on Google, except in the cases where a Pixel update caused something that was working previously to break.
    The issue, at least for me, is that no phones with Marshmallow have these same issues with the same vehicles. They work flawlessly (S7 Edge, G5, etc.). It seems to me that it is a Nougat issue that first started with the Pixels, since they received it first. I am sure other phones will have similar issues as they update to Nougat unless the manufacturer puts time into resolving those issues before releasing the update. I know the HTC 10 had these issues after the update, but not before (at least for me). I suspect others will follow. I am interested in seeing what happens with the Samsung phones when Nougat is released to them. I would expect Samsung to change Google's code as much as, or more than, other manufacturers and perhaps pick up those issues in testing. The thing that concerns me the most is that if Google does not fix the problem, these other phones could have the same issues going forward.
    DJM626 likes this.
    01-06-2017 03:08 PM
  18. dwboston's Avatar
    The issue, at least for me, is that no phones with Marshmallow have these same issues with the same vehicles. They work flawlessly (S7 Edge, G5, etc.). It seems to me that it is a Nougat issue that first started with the Pixels, since they received it first. I am sure other phones will have similar issues as they update to Nougat unless the manufacturer puts time into resolving those issues before releasing the update. I know the HTC 10 had these issues after the update, but not before (at least for me). I suspect others will follow. I am interested in seeing what happens with the Samsung phones when Nougat is released to them. I would expect Samsung to change Google's code as much as, or more than, other manufacturers and perhaps pick up those issues in testing. The thing that concerns me the most is that if Google does not fix the problem, these other phones could have the same issues going forward.
    I'm not disagreeing with you, but the issue could just as easily lie with the car manufacturer. Clearly the bluetooth stack Google is using in the Pixel phones causes some issues with some cars, but it's possible that Google's implementation of Bluetooth 4.2 is closer to the "standard" than the auto OEM's systems, and they are the ones that need to update (which they won't, at least not quickly). I drove Hondas and Acuras for several years and the Honda/Acura HandsFreeLink system was always a bit quirky in terms of what phones would work/not work. With the Accord rental, the Pixel XL paired right up and all phone functions worked, signal/battery displayed correctly on the screen, and streaming worked fine.

    It's not an easy thing to have a phone work seamlessly with multiple car manufacturer's infotainment systems, when they all have different bluetooth implementations. Bluetooth is supposed to be a standard, but unfortunately it's not implemented that way in practice.
    01-06-2017 04:08 PM
  19. andrew_ackley's Avatar
    I believe I've said it before, but this makes me so nervous since the BT issues I've had on my S7edge are the whole reason I'm going w/ the Pixel (ordered my XL on 11/28 from Verizon, still waiting).

    Could there be something inherently wrong with Android itself that could be causing these kind of BT issues?
    I think it's a nougat issue. I have the same issues now on my Moto Z after the Android 7 update.
    01-06-2017 04:08 PM
  20. andrew_ackley's Avatar
    The issue, at least for me, is that no phones with Marshmallow have these same issues with the same vehicles. They work flawlessly (S7 Edge, G5, etc.). It seems to me that it is a Nougat issue that first started with the Pixels, since they received it first. I am sure other phones will have similar issues as they update to Nougat unless the manufacturer puts time into resolving those issues before releasing the update. I know the HTC 10 had these issues after the update, but not before (at least for me). I suspect others will follow. I am interested in seeing what happens with the Samsung phones when Nougat is released to them. I would expect Samsung to change Google's code as much as, or more than, other manufacturers and perhaps pick up those issues in testing. The thing that concerns me the most is that if Google does not fix the problem, these other phones could have the same issues going forward.
    Yup that's why my Moto Z has it now.
    01-06-2017 04:09 PM
  21. billykac's Avatar
    Keep in mind that this Pixel BT issue is a bit multi-dimensional in that for me, pairing with my car is spot-on. It has been this way since the first day of Pixel availability.

    My issue (and the issue for many others) has nothing to do with cars. It has to do with BT speakers and headsets that have worked flawlessly for years with other handsets. Along comes the "leading edge" Pixel, and it drops all the way to the back of the pack re: BT stability. And when I say back of the pack, I am not talking about the phones in the last year, I am talking about phones all the way back to when BT was introduced. As I've said before, I have never had a phone that couldn't reliably connect to my BT speakers - ever. Somehow, the Pixel has introduced an issue I've never seen before, and with an established technology.

    I understand that BT tech is always changing, but by definition, it was changing right since day one years ago. Still, I never had a issue with any phone establishing a reliable connection with one of my BT speakers 5' away. Further, all of my family members use their phones to connect to these very same speakers all the time with Zero problems, and some of their phones are from years ago (LG G2 for instance). They work perfectly, as always. My Pixel struggles and fails. Sucks.

    Would be great for Google to fix this. Given the fact that BT works perfectly in my car indicates that it's a software problem.
    Google: fix it.
    01-06-2017 04:44 PM
  22. tribbleorlfl's Avatar
    I think it's a nougat issue. I have the same issues now on my Moto Z after the Android 7 update.
    My s7edge is still running Marshmallow. When I brought my car (2014 Prius) into the dealership and replacing the whole radio unit didn't solve the BT connection issues, they consulted with a "Master Technician" with Toyota corporate. They told the dealership this was a known issue with Samsung devices running the most recent OS (this was earlier in the summer before Nougat was released).
    01-06-2017 08:59 PM
  23. mrZoSo's Avatar
    I'm having the same BT issues in my Honda Accord. Also it wouldn't pair with my daughters phone. Hopefully Google will take care of these issues soon. *fingers crossed*
    01-07-2017 02:30 PM
  24. Bezdomny's Avatar
    I have a third party Bluetooth system (gtacarkits) that I installed in my truck. I've never had any issues connecting to it with my previous phones or my friends' phones. Yet my brand new Pixel can't connect to it.

    I would not have purchased this phone knowing all the Bluetooth issues. This is incredibly frustrating and disappointing.
    01-07-2017 07:10 PM
  25. jskinvest's Avatar
    Has anybody tried the dreaded factory reset? What was the outcome? Verizon is telling me to do that but I have doubts that it will make a difference. Any feedback?
    01-09-2017 07:22 AM
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