11-01-2016 10:23 AM
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  1. sMt73's Avatar
    There is a restocking fee as everyone said, you might find a rep who lets it slide, but I would not hold your breath...
    10-24-2016 10:52 AM
  2. adebo's Avatar
    Just a heads up for those who purchased at Best Buy. If you call into their care after purchase, they will price match Verizon's website. I received a partial refund pretty painlessly, the hold time was the longest part. I did not get a chromecast Ordered online and picked up in store.

    Using mine on TMO as well, no issues at all. I did not boot up the phone with the Verizon card so did not receive any Verizon apps. Super impressed with the phone so far.
    10-24-2016 11:02 AM
  3. Jeffm201's Avatar
    Just a heads up for those who purchased at Best Buy. If you call into their care after purchase, they will price match Verizon's website. I received a partial refund pretty painlessly, the hold time was the longest part. I did not get a chromecast Ordered online and picked up in store.

    Using mine on TMO as well, no issues at all. I did not boot up the phone with the Verizon card so did not receive any Verizon apps. Super impressed with the phone so far.
    Good looking out, I will call them today. What is your Build number? I am on NDE63N using Sprint on a Best Buy Pixel. There is a 63P update out there but it seems to be Verizon specific.
    10-24-2016 11:10 AM
  4. adebo's Avatar
    Good looking out, I will call them today. What is your Build number? I am on NDE63N using Sprint on a Best Buy Pixel. There is a 63P update out there but it seems to be Verizon specific.
    Hoping to save people money, no reason to pay a premium! I have the same build number NDE63N.
    10-24-2016 11:15 AM
  5. Gdraft#WN's Avatar
    I am on T-mo and running 63N.

    It says it is uptodate
    10-24-2016 11:23 AM
  6. billykac's Avatar
    For those of you who purchased your Verizon Pixel XL at Bestbuy, how much was it? As of right now, Bestbuy site doesn't list any XLs just the regular Pixel.
    I am on 2-year contract (yes, it's actually less expensive for me!) and I paid $299 for an XL, will get a $100 gift card, and already received a free 2nd Gen Chromecast.
    10-24-2016 11:27 AM
  7. NokFromApp's Avatar
    Did you get any updates on the phone? There was an earlier conversation in this thread that you may only get updates if you insert the Verizon sim. That's the only thing holding me back. I don't care about a locked bootloader, but don't want to be swapping sim cards just to get updates
    ihbsbA likes this.
    10-24-2016 01:26 PM
  8. Racing24's Avatar
    I am on T-mo and running 63N.

    It says it is uptodate
    Likewise here. I wonder if the recent build update is a Verizon specific update. I don't know.
    10-24-2016 01:27 PM
  9. WoodDA66's Avatar
    I thought the verizon update was to fix wi fi assistant.
    10-24-2016 01:57 PM
  10. Racing24's Avatar
    I thought the verizon update was to fix wi fi assistant.
    Perhaps. However, wouldn't that apply to all Pixels and not only those on the Verizon network? I'm interested to hear if those who have purchased directly from Google have also received the new build.
    10-24-2016 02:12 PM
  11. imartez's Avatar
    I believe that Google will eventually begin to push out update NDE63P. It is already listed on their developer site
    https://developers.google.com/android/nexus/images

    It's the same build that Pixels on the Verizon network are receiving, which I think is good news since it seems that there will not be separate builds for the Pixels sold by Verizon and those sold by Google. Which further reinforces that all Pixels are basically the same sans bootloader.

    As far as why Verizon opted to push the update before Google, they would need to answer that. Having said that I don't think that the folks with Verizon Pixels using different service providers will need to pop in the Verizon SIM to receive any updates. I just believe that Google has not started to push the update to all Pixels just yet.

    I also think that Pixels with a Verizon SIM, will get the update when both Verizon and Google agree to push it. In this case, Verizon got the update first
    Racing24 and Docavelli like this.
    10-24-2016 02:35 PM
  12. Racing24's Avatar
    I believe that Google will eventually begin to push out update NDE63P. It is already listed on their developer site
    https://developers.google.com/android/nexus/images

    It's the same build that Pixels on the Verizon network are receiving, which I think is good news since it seems that there will not be separate builds for the Pixels sold by Verizon and those sold by Google. Which further reinforces that all Pixels are basically the same sans bootloader.

    As far as why Verizon opted to push the update before Google, they would need to answer that. Having said that I don't think that the folks with Verizon Pixels using different service providers will need to pop in the Verizon SIM to receive any updates. I just believe that Google has not started to push the update to all Pixels just yet.

    I also think that Pixels with a Verizon SIM, will get the update when both Verizon and Google agree to push it. In this case, Verizon got the update first
    That makes sense. Hopefully your take is spot on.
    10-24-2016 02:38 PM
  13. Jeffm201's Avatar
    Just a heads up for those who purchased at Best Buy. If you call into their care after purchase, they will price match Verizon's website. I received a partial refund pretty painlessly, the hold time was the longest part. I did not get a chromecast Ordered online and picked up in store.

    Using mine on TMO as well, no issues at all. I did not boot up the phone with the Verizon card so did not receive any Verizon apps. Super impressed with the phone so far.
    What is that number? I just tried to call and get mine price matched but they said Verizon is not on their list to price match.
    10-24-2016 03:10 PM
  14. adebo's Avatar
    What is that number? I just tried to call and get mine price matched but they said Verizon is not on their list to price match.
    I called 1-888-237-8289. I mentioned the Google Store and Verizon, the rep verified Verizon and processed. Verizon would be a local competitor unless you do not have any Verizon stores in your area.
    10-24-2016 04:34 PM
  15. Docavelli's Avatar
    I believe that Google will eventually begin to push out update NDE63P. It is already listed on their developer site
    https://developers.google.com/android/nexus/images

    It's the same build that Pixels on the Verizon network are receiving, which I think is good news since it seems that there will not be separate builds for the Pixels sold by Verizon and those sold by Google. Which further reinforces that all Pixels are basically the same sans bootloader.

    As far as why Verizon opted to push the update before Google, they would need to answer that. Having said that I don't think that the folks with Verizon Pixels using different service providers will need to pop in the Verizon SIM to receive any updates. I just believe that Google has not started to push the update to all Pixels just yet.

    I also think that Pixels with a Verizon SIM, will get the update when both Verizon and Google agree to push it. In this case, Verizon got the update first
    This is good news. I was thinking about getting one from BB.
    10-24-2016 04:46 PM
  16. Jeffm201's Avatar
    I called 1-888-237-8289. I mentioned the Google Store and Verizon, the rep verified Verizon and processed. Verizon would be a local competitor unless you do not have any Verizon stores in your area.
    That's the number I called. I'm in KC and there's a Verizon down the street from Best Buy haha. I'll try again.
    10-24-2016 04:46 PM
  17. adebo's Avatar
    That's the number I called. I'm in KC and there's a Verizon down the street from Best Buy haha. I'll try again.
    Worst case you may just need to go into the store, $30 is $30
    Racing24 likes this.
    10-24-2016 04:49 PM
  18. imartez's Avatar
    I just got my $30 back from BB. I had to speak to 3 different reps, but they eventually got it done.
    10-24-2016 06:10 PM
  19. Blazefox1990's Avatar
    If I wanted to get mine through Best Buy, I would have to order online. My stores dont stock unlocked phones. A full Best Buy store and a Best Buy mobile, you would think I would have no issue finding the phones I want, but these guys only stock Samsung and apple.
    10-24-2016 07:03 PM
  20. murphcid's Avatar
    Well that sucks. Why would I want to switch sims every day just to get updates?
    Yes.
    10-24-2016 08:20 PM
  21. Gdraft#WN's Avatar
    There is no such thing as a locked Pixel.

    Go get one at Best Buy, or verizon and put your T-mo, at and t or sprint sim in it.

    Got mine at BB and took the Verizon sim out, put my T-mo sim in and magic... Everything works great as well as updates.
    10-24-2016 08:38 PM
  22. Racing24's Avatar
    There is no such thing as a locked Pixel.

    Go get one at Best Buy, or verizon and put your T-mo, at and t or sprint sim in it.

    Got mine at BB and took the Verizon sim out, put my T-mo sim in and magic... Everything works great as well as updates.
    Correct. That's being said, have you received the latest build update that others are reporting? I'm in your boat, but haven't received latest build NDE63P.

    Perhaps Verizon beat Google to the punch this time with this minor update.
    10-24-2016 08:40 PM
  23. GMC MaXx's Avatar
    I picked up my Pixel from Best Buy today. The rep there told me it would not work on AT&T. He said he tried with another customer and failed. He thinks I'll be paying a restocking fee when it doesn't work.
    Well, it works just fine. I swapped the Verizon sim with my AT&T sim before powering it on. Booya!

    Edit to add: I'm on NDE63N. I have received no updates.
    10-24-2016 08:54 PM
  24. bigmatt503's Avatar
    No they don't. They come from Google.
    I was going to say the same thing.. So much misinformation.
    Racing24 likes this.
    10-24-2016 09:04 PM
  25. bigmatt503's Avatar
    Yes.
    Not true..
    10-24-2016 09:05 PM
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