1. garak0410's Avatar
    I can't get OneNote to run on my Pixel phone. It will start up and then say "getting things organized" and then crash. I've uninstalled and reinstalled and rebooted...I've also cleared the data and cache. it won't launch.

    I think it may be a Android 7.1 thing but not sure...I checked with other Pixel owners and they don't have the same problem.

    Anyone else having the problem? I need this fixed...I thrive off OneNote.
    10-24-2016 05:01 PM
  2. jamesrick80's Avatar
    OneNote is hit or miss on iOS as well...its a microsoft software product so I expect issues lol...you should try Google Keep
    10-24-2016 07:06 PM
  3. Sher the love's Avatar
    Having the same issue on my Moto G4 running marshmallow.
    10-24-2016 07:55 PM
  4. garak0410's Avatar
    OneNote is hit or miss on iOS as well...its a microsoft software product so I expect issues lol...you should try Google Keep
    I've used Keep but too invested in OneNote...at this time...
    10-25-2016 08:54 AM
  5. garak0410's Avatar
    Having the same issue on my Moto G4 running marshmallow.
    Perhaps it is something with their last update...waiting on an update then...
    10-25-2016 08:54 AM
  6. Nechasin's Avatar
    It runs just fine on my Pixel. (Onenote update date of Oct. 6 2016) I use both Keep and Onenote for different reasons.
    10-25-2016 11:49 AM
  7. garak0410's Avatar
    Appears to be fixed with today's OneNote update...
    10-27-2016 01:26 PM
  8. anon(10073621)'s Avatar
    Yes - I'm actually having the EXACT same problem. Google Pixel, Android 7.1. Error message is:

    "Sorry, something went wrong. Please try again later. Error: 0xE0001068"

    I reported this to Microsoft mobile OneNote, but it took a full day to get an initial response and all that was in the reply was an additional request for my phone/Android version so nothing meaningful so far. I also use OneNote across platforms. Google Keep isn't an option because it's not robust enough for what I'm doing. I hope this gets resolved soon.
    11-03-2016 06:36 PM
  9. anon(10073621)'s Avatar
    how did you get an update on 10-27? The Playstore version is 16.0.7466.1778 dated 10-24?
    11-03-2016 06:38 PM
  10. JimLga's Avatar
    Had issue on Pixel 2, I had to download Onenote app to my desktop and log in with PIN number, that fixed my issue on the Pixel. Hope it helps. Logging inot the "on-line" version of Onenote did not help.
    03-05-2018 08:46 AM

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