1. billykac's Avatar
    As of yesterday, the volume up/down buttons stopped working on my Pixel XL. Since I run my Pixel with very few apps, not a lot of customization, I couldn't figure out what was going on. The OS was also throwing a error regarding the TalkBack service stopping. Very weird behavior for a rock-solid, stable phone.

    Then, I recalled that recently when my Ok Google audio cue no longer worked (the beep after saying OK Google) I discovered a fix and posted it to this thread. It worked perfectly at that time, so I was happy.

    Advance to yesterday, I got a bunch of Google app updates and right after, the volume buttons stopped working and the error message was getting thrown. So, I went into Settings>Accessibility>Switch Access and I set it to "Off". I had set this to "On" to make the audio cues for OK Google to work.

    Boom. The volume keys work and no error messages!

    Since many of us keep our Pixels "pure Google", I expect that I am not the only one who will experience this.
    Hope this helps someone else.
    -bk
    jhnstn00, Jonneh, lewwcom and 1 others like this.
    12-16-2016 07:53 AM
  2. jhnstn00's Avatar
    Awesome. Switch access to off fixed my volume issues.
    12-16-2016 12:05 PM
  3. jhnstn00's Avatar
    I left "switch access" off and my "OK Google" Assistant is speaking aloud without any issues. Plus I don't see the annoying things on my camera.
    12-16-2016 01:19 PM
  4. sambit_beta's Avatar
    Try uninstalling the latest Google TalkBack update. I think it's a bug. Alternatively you can turn Switch Access off in Accessibility options. But that kind of messes with the Google Assistant notification sounds
    12-25-2016 02:22 PM
  5. Cara Robeson's Avatar
    Thank you .... You saved my day
    01-07-2017 07:06 PM
  6. Ronnypep's Avatar
    That's the fix. I really would like to know how switch access get's switched on?? This is not the first time I have had to do this.
    01-25-2017 08:09 AM
  7. anthonium's Avatar
    As of yesterday, the volume up/down buttons stopped working on my Pixel XL. Since I run my Pixel with very few apps, not a lot of customization, I couldn't figure out what was going on. The OS was also throwing a error regarding the TalkBack service stopping. Very weird behavior for a rock-solid, stable phone.

    Then, I recalled that recently when my Ok Google audio cue no longer worked (the beep after saying OK Google) I discovered a fix and posted it to this thread. It worked perfectly at that time, so I was happy.

    Advance to yesterday, I got a bunch of Google app updates and right after, the volume buttons stopped working and the error message was getting thrown. So, I went into Settings>Accessibility>Switch Access and I set it to "Off". I had set this to "On" to make the audio cues for OK Google to work.

    Boom. The volume keys work and no error messages!

    Since many of us keep our Pixels "pure Google", I expect that I am not the only one who will experience this.
    Hope this helps someone else.
    -bk
    I just had this problem today. Unfortunately by turning this off when I say "ok google" it no longer makes the little sound when the assistant first pops up. Oh well! Better than having no volume button function!

    Thank you for this!
    01-31-2017 02:18 PM
  8. Paul Ellinger's Avatar
    What an excellent fix. Straight-forward, simple, to the point and effective. Way to go!
    03-10-2017 06:46 AM
  9. FirstNotice's Avatar
    Just FYI,

    I turned Switch Access "Off" and then Turned it back "On" and both the volume and Ok Google response are now working...

    Thanks for your Fix.
    04-15-2017 08:44 AM
  10. mindatpeace2017's Avatar
    Unfortunately the "fix" listed doesn't Wrk for me. Does anyone know how to fix this same problem but on an Android Alcatel One Touch pop icon a564c?
    05-25-2017 05:00 PM
  11. B. Diddy's Avatar
    @mindatpeace2017, see response in your other thread: http://forums.androidcentral.com/alc...ml#post5828192
    05-25-2017 08:35 PM
  12. ydrive's Avatar
    Try uninstalling the latest Google TalkBack update. I think it's a bug. Alternatively you can turn Switch Access off in Accessibility options. But that kind of messes with the Google Assistant notification sounds
    Uninstalling or disabling the TalkBack app has fixed this problem on my wife's Pixel, for now. Thanks for the suggestion.
    07-15-2017 11:16 AM

Similar Threads

  1. Battery Drain and How to Fix It
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 12-16-2016, 08:33 AM
  2. Replies: 1
    Last Post: 12-16-2016, 01:52 AM
  3. alcatel fierce stuck in boot loop, how can i fix it?
    By 11111sven in forum Alcatel Android Phones
    Replies: 1
    Last Post: 12-16-2016, 01:14 AM
  4. how shall see airplane button in galaxy note 5
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 12-15-2016, 11:47 PM
  5. alcatel fierce stuck in boot loop, how can i fix it?
    By 11111sven in forum Alcatel OneTouch Pop Up
    Replies: 0
    Last Post: 12-15-2016, 07:57 PM
LINK TO POST COPIED TO CLIPBOARD