1. cameron@bikesarefun.com's Avatar
    I bought my Pixel XL from Verizon. Do I have to deal with them for a warranty phone, or can I go directly to Google? Prefer to deal with Google. I am a little pissed at the customer service I have received from Verizon lately.
    12-17-2016 12:53 PM
  2. Rukbat's Avatar
    Try a different Verizon company store. If you've been dealing with independents, some of them seem to feel that replacing a phone costs them money (it doesn't).

    Get to know the store manager (at Verizon) if you can - they consider a warranty replacement just more of a day's work - they'll still finish the joke while they're giving you another phone.)
    12-17-2016 01:37 PM
  3. srkmagnus's Avatar
    What problems are you having? I would first suggest contacting Verizon. If no results then contact Google and see if they can help. You can also post issues here and perhaps we can lend a hand.
    12-17-2016 01:38 PM
  4. Lilybell2's Avatar
    You didn't happen to change your Accessibility settings did you?

    http://forums.androidcentral.com/goo...rking-fix.html
    12-17-2016 06:35 PM
  5. furbymac's Avatar
    When I restart my phone the switch access thing comes up and I haven't changed a thing
    12-17-2016 07:37 PM
  6. furbymac's Avatar
    When I got just hit exit on this my volume works
    12-17-2016 07:38 PM
  7. Lilybell2's Avatar
    Go to > Settings > Accessibility and make sure that "Switch Access" is turned off.
    12-17-2016 08:20 PM
  8. daveS-nj's Avatar
    I bought my Pixel XL from Verizon. Do I have to deal with them for a warranty phone, or can I go directly to Google? Prefer to deal with Google. I am a little pissed at the customer service I have received from Verizon lately.
    I had the exact same experience. Volume button broke after a week. Replacement phone''s rear button disn't work for swiping up/down for notifications. I'm now getting my 3rd Pixel in 3 weeks. Not good
    12-23-2016 05:43 PM
  9. anon(1733)'s Avatar
    Huh. Only had mine a week so far so my fingers are crossed after seeing some of the issues you folks have. Time will tell.
    12-23-2016 10:00 PM

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