Amusing trip to AT&T store

[vividrich]

So after getting the phones set up my wife and I went to the AT&T store to get Sims and have them activated. Poor guy was confused.
"how'd you get a blue iPhone? "

"It's a Google Pixel "

(asks coworkers)" will this work on our network? "

 

[Almeuit]

Lol

 

[IAmSixNine]

Sad but true.
Sent my sister an iPhone 5s to use on Verizon in Montana. She goes into a local store to have it activated and the rep tries to tell her only iPhone 6 and above were supported on their network. She left. Went back a few days later and got things fixed up and i told her to make sure the manager knows they have an employee either to stupid to work there or greedy and trying to up sell and lie to people.

I dread going to a retail store or sending a relative to one with out me.

 

[vividrich]

No doubt! It was really amusing. When I brought my Nexus 5 in 3 years ago at least the guy knew what it was...

 

[bhatech]

Re: Amusing trip to AT&T store

I mean c'mon Pixel ads are all over the Internet and TV network, how can you not know working in a carrier store..smh

 

[vividrich]

That was my thought but people never cease to amaze me...

 

[Aquila]

Re: Amusing trip to AT&T store

I mean c'mon Pixel ads are all over the Internet and TV network, how can you not know working in a carrier store..smh

Exactly

 

[Nubwy]

So after getting the phones set up my wife and I went to the AT&T store to get Sims and have them activated. Poor guy was confused.
"how'd you get a blue iPhone? "

"It's a Google Pixel "

(asks coworkers)" will this work on our network? "

I had a guy say you can't use YouTube in the background d while using GPS, he says it'll crash an LG G5 or any phone. They always treat people like they're ignorant or stupid and will lie.

 

[pkcable]

5C/5S and up should for the most part be cross compatible. Sprint might be your only issue, but Verizon, AT&T and T-Mobile, providing there is no carrier lock due to a default on a carrier loan or bill, should all work on each other's network. We have been using T-Mobile iPhones of that era on Verizon AND Verizon ones on T-Mobile. My Niece is on T-Mobile with most of us and her brother my nephew is on Verizon, and we have switched their phones several times.

 

[Ry]

Doesn't surprise me. I wouldn't expect to an AT&T rep to know much about a phone they don't sell.

 

[pkcable]

5C/5S and up should for the most part be cross compatible. Sprint might be your only issue, but Verizon, AT&T and T-Mobile, providing there is no carrier lock due to a default on a carrier loan or bill, should all work on each other's network. We have been using T-Mobile iPhones of that era on Verizon AND Verizon ones on T-Mobile. My Niece is on T-Mobile with most of us and her brother my nephew is on Verizon, and we have switched their phones several times.


There have been a few Android phones like this also such as some of the Moto models for example.

 

[anon(9072051)]

"how'd you get a blue iPhone? "

Next time, just tell 'em it's from France. Then watch 'em go, Ahhhohhh!

 

[gendo667]

Doesn't surprise me. I wouldn't expect to an AT&T rep to know much about a phone they don't sell.

Same with Tmo. I only go to a store to get a new device. In store reps know little from my experience. If I need anything, I always call customer service.

 

[pkcable]

Had a pretty cool experience in the Apple store with my BlackBerry Priv. Several "geniuses" came over to look at and admire it. "It's a BlackBerry that runs Android?" "They are still around? I thought they went out of business?" LOL

 

[Ry]

Same with Tmo. I only go to a store to get a new device. In store reps know little from my experience. If I need anything, I always call customer service.

I'd expect T-Mobile to know a bit more than AT&T about the Pixel since T-Mobile has the promotion where they credit you for bringing a Pixel.

 

[gendo667]

I'd expect T-Mobile to know a bit more than AT&T about the Pixel since T-Mobile has the promotion where they credit you for bringing a Pixel.

My wife needed a new SIM so we popped in and the three of us (rep included) we're discussing getting new phones. I mentioned waiting for the Pixel 2. The rep said they didn't know if the Pixel worked on their network. It's only one rep I know, but after that I kinda left the conversation.