04-03-2017 02:12 PM
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  1. AC Question's Avatar
    AC Question
    My pixel phone won't connect to our BT home hub 5. I have network password, which authenticates fine, but then it just says "connected, no internet" and asks me to sign in to the network on loop ad infinitum. My laptop and my wife's iPhone both work fine
    04-03-2017 02:34 AM
  2. Baggiie's Avatar
    Baggiie
    Originally Posted by AC Question
    My pixel phone won't connect to our BT home hub 5. I have network password, which authenticates fine, but then it just says "connected, no internet" and asks me to sign in to the network on loop ad infinitum. My laptop and my wife's iPhone both work fine
    I had the same problem when i got my phone.

    Go on to the hub settings and turn off the auto correct option and you'll be able to connect.

    What this does is stop the set up page for bt loading which stops the phone connecting.
    04-03-2017 02:12 PM
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