1. Alberta-Beef's Avatar
    I wonder if anyone can help with a minor issue I have. I recently updated the Facebook app on my Pixel, and it automatically changed the notification sound to 'Facebook Pop'. It's actually a new, but hardly noticeable sound that showed up on my phone. I noticed it when I was setting a new sound for a contact. Now I can't change the notification sound for Facebook back to what it was. Any thoughts on what I can do to change it back? Thanks in advance!
    05-16-2017 11:06 AM
  2. SpookDroid's Avatar
    If you go to the app's settings are you not seeing the Notification options? (Menu button, scroll down to App Settings, Notifications, Ringtone)
    05-16-2017 11:35 AM
  3. Preach2k's Avatar
    It is gone now. The Facebook update removed it. No way of changing the notification sound.
    05-16-2017 11:54 AM
  4. SpookDroid's Avatar
    That's odd. Have you tried uninstalling the app and re-installing it? I have the latest update available and it is still showing on mine. I'm on the beta, though.
    05-16-2017 01:41 PM
  5. Alberta-Beef's Avatar
    Tried all of that. That's how I originally changed to the sound I wanted in the first place. Now there's a 'Notifications Settings' tab below 'App Settings' tab, and there isn't an option to change ringtone or sound.
    05-16-2017 07:43 PM
  6. SpookDroid's Avatar
    what about the slider to turn them on or off? does that prompt an extra menu or something? Or maybe turning them off and back on brings the menu back?
    05-16-2017 08:41 PM
  7. Preach2k's Avatar
    This is what mines look like.
    05-16-2017 10:41 PM
  8. gozirra's Avatar
    I'm running the latest (as far as I know) and mine has the Notification menu (with the ability to change the sound) right between the word "General" and the words "Sounds in the App".
    Under About it says I'm running Version
    05-17-2017 10:18 AM
  9. Preach2k's Avatar
    This is the version I have.
    05-17-2017 02:06 PM
  10. SpookDroid's Avatar here (beta program) and it's still there. For those of you who are seeing the option, are you on a Google Pixel? I'm on an S8 so I don't know if maybe this is a device-specific 'bug'?
    05-17-2017 02:12 PM
  11. Preach2k's Avatar
    I am on the Pixel XL.
    05-17-2017 02:14 PM
  12. SpookDroid's Avatar
    Can you try switching to the beta program (you can always go back to the main release) and see if it shows?
    05-17-2017 03:32 PM
  13. Alberta-Beef's Avatar
    How does I switch to the beta program? There was a new update for Facebook the other day, so I updated the app hoping it would fix the notification sound issue. Now I don't even get notifications. At all. I'll try something else, I guess...
    05-21-2017 12:37 PM
  14. SpookDroid's Avatar
    Here's how to become a Beta Tester. I did notice, though, that on the last update, my ringtone was reverted to the Facebook Pop, BUT I could still change it afterwards.
    05-22-2017 03:51 PM

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