1. Kirk Burkhead's Avatar
    My Ok Google command does not work when screen is locked like it did before Oreo update.

    Anyone else have this issue?
    09-07-2017 03:22 PM
  2. can3gxw's Avatar
    I had to delete and retrain mine. Also try toggling the ok Google lock screen setting
    ASFraley likes this.
    09-07-2017 03:27 PM
  3. maxburn's Avatar
    I had to delete and retrain mine. Also try toggling the ok Google lock screen setting
    I think I had to do this too.
    09-07-2017 04:15 PM
  4. matty032's Avatar
    My OK Google has been hit and miss since day one. I have retrained voice several dozen times. It always seems to fail when I am showing off the feature to someone.
    09-10-2017 10:12 PM
  5. Kirk Burkhead's Avatar
    I had to delete and retrain mine. Also try toggling the ok Google lock screen setting
    That's what I had to do. Working well now.
    09-11-2017 07:59 AM
  6. ptkelly's Avatar
    I'm using the Pixel. When I upgraded to the final Android 8.0 I did a factory restore. I don't really know if there would have been a problem but I often use OK Google to give voice instructions for a reminder and it works fine on a lock screen.
    09-11-2017 08:31 AM
  7. ASFraley's Avatar
    I had the same experience as can3gxw. After update to Oreo 8.0, "OK Google" was no longer recognized when phone was locked or unlocked. What can3gxw suggested worked for me.

    I opened the Google App and went to Settings in main menu. Then "'OK Google' detection". Then I disabled all 3 OK Google settings ("Say 'OK Google' any time", "Trusted voice", and "While driving"). Then I re-enabled all 3 and it asked me to retrain by saying "OK Google" 3 times (which is weird because I never explicitly deleted the training data). Then "OK Google" seemed to work fine again after Oreo upgrade.

    For fun, I disabled and re-enabled all 3 another time and it did NOT make me retrain "OK Google" phrase again. So I'm guessing somehow the Oreo upgrade corrupted the "OK Google" training data.
    09-13-2017 08:55 AM

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