1. Android Central Question's Avatar
    I have the Pixel 1 and having the following issues: - When I receive calls, I sometimes can't pick them up or disconnect the call, the phone stays on the ringing screen and then I have to forcefully restart it to get it to start working again. - When I call out, the phone sometimes shows that it isn't connecting, but it actually connects however, I can't here the person and the person can't hear me. When I try to disconnect the call, the phone freezes and I have to forcefully restart. - When I am able to pick up a call or call out and start talking with the person, after a few seconds I hear a "beep" and then I can't hear the person and the person can't hear me. The phone then freezes and I need to forcefully restart. I initially started getting this issue in August/September 2017. I then followed some steps (like putting it in Safe Mode, Factory resetting the device etc) and the phone started working fine until Jan 2018. This month, I followed the similar steps and even after factory resetting the phone still had the same issue. Its become worse because now, I am also having the same issues with Safe Mode, so 'safe' to say that the issue is not with Third-part Apps but with the Hardware.
    01-31-2018 05:28 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! If it's happening in Safe Mode, you're correct that it suggests a hardware issue, but it could also be the firmware. Try manually reinstalling the firmware: https://www.androidcentral.com/how-m...de-pixel-nexus
    01-31-2018 11:04 AM
  3. kidkamel's Avatar
    Curious what is it that Google is not doing? What did they say when you reached out to them? The mic issue is a known hardware issue. I'm now on my 3rd device which were replaced by Google. How long have you own the device? Did you purchase it directly through Google or through a Carrier?
    01-31-2018 07:34 PM

Similar Threads

  1. Is Duplicate contacts a common issue in Android?
    By FAHMI BASSEM in forum Ask a Question
    Replies: 14
    Last Post: 03-19-2019, 12:34 PM
  2. Problems with Google Account Verification
    By Jake5b in forum Ask a Question
    Replies: 2
    Last Post: 02-01-2018, 05:40 PM
  3. why is my pixel xl not getting connected to wifi
    By Android Central Question in forum Google Pixel & Pixel XL
    Replies: 1
    Last Post: 01-31-2018, 11:10 AM
  4. Huawei tablet. Sign in unsuccessful. How do I rectify?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 01-31-2018, 11:05 AM
  5. My screen shot is not working
    By Ernest Asiedu in forum Ask a Question
    Replies: 1
    Last Post: 01-31-2018, 06:53 AM
LINK TO POST COPIED TO CLIPBOARD