03-19-2021 10:20 AM
32 12
  1. Yavuzkurt's Avatar
    I literally had 3 "factory refurbished" Google pixel XL phones with problems right out of the box. The first one I bought from a top seller from eBay, and it would not connect to any cellular network. I returned it and gave the seller a neutral, NOT positive review. II II I got from Amazon from a supposedly factory refurbished Amazon renewed program. The first one the microphone did not work. Spent another week and a half getting that return, and the third one I got would not charge or power on. At that point I returned it and will never get another Google refurbished OR new phone again. They obviously have very little quality control.
    dlalonde likes this.
    11-17-2019 12:23 PM
  2. chefdiane's Avatar
    This makes me so mad. I bought a Pixel 3 phone. Four months later it freezes and fries. So I get my first Verizon insurance refurbished phone that screeches through the bluetooth speakers of my 2015 Subaru Forester. I then go through Google and get yet another refurbished Pixel phone and the same thing happens. Screeching whenever I take a call in my car. I am so over all of this. I feel very unprotected by Verizon and Google. I have always been a Google fan but I am feeling bitter and taken advantage of. Any advice?
    Thank you!
    11-27-2019 02:04 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Are you certain it's the phone that's causing the problem, or could it be the car's Bluetooth system? Have you already tested other phones on the car's system? Can you test your Pixel 3 on another car?
    11-27-2019 09:52 PM
  4. frizzo123's Avatar
    Im waiting for my second replacement for Pixel 2 XL. Has a great camera but Terrible warranty service. Waiting over 2 weeks already and not even a tracking #. .. Im going back to iphone....
    03-16-2020 05:34 PM
  5. B. Diddy's Avatar
    Welcome to Android Central! Sorry to hear that. Your phone was still under warranty, or did you have insurance? Have you been staying in touch with Google support?
    03-16-2020 07:09 PM
  6. Philip Royer's Avatar
    I think a similar issue is happening to me with the Pixel 3. My initial device was fine until I dropped it, but I have now had two replacement devices that were "refurbished". The first one stopped charging when plugged into power, and the second one has an error turning on Wifi, Bluetooth, and the Wifi hotspot. Now they are planning to send me a 4th phone, and I have no assurance that it will be fully working.
    03-16-2021 01:40 PM
  7. swebb's Avatar
    I also had some issues with a refurb. Checked the mfg date from serial number, and it was made before the phone I was turning in. In little time, the refurb got the same issue as the original. Since you have a P3, you're likely getting the best cosmetically looking trade in they have, which will be over 2 years old. It's going to be a crap shoot.
    03-19-2021 10:20 AM
32 12

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